Customer reviews from greenworkstools.com
Greenworks - Electric Pressure Washer up to 2000 PSI at 1.2 GPM - Black/Green
Average customer rating
4.4
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
4
85%of customers recommend this product.
(
34 out of
40)
Customer Reviews for Greenworks - Electric Pressure Washer up to 2000 PSI at 1.2 GPM - Black/Green
Customer Rating
5
Efficient Machine
on February 25, 2023
Posted by: Spring Cleaning
from Naples, Florida
Gender:Male
I had an older Greenworks pressure washer. Had it over 8 years. Was time to replace it. There was one primary brand I was after. Greenworks. Bought another one. Went to a higher pressure and more features. Bought the surface cleaner also. Just used it to wash a sidewalk and concrete pad just outside the garage. What normally took almost 2 hours was done in 35 minutes. Likely used less water. If time savings and water savings equals return on investment, then I’m off to a good start.
Pros: Convenient, Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Spring Cleaning
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Seriously No Product Reviews!
on February 4, 2023
Posted by: AngHall
from Fresno CA
Gender:Female
Very frustrating to order something online and then when it’s delivered realize that the company just disregards reviewing their products before sending them out. The push pan on the handle is clearly missing and the fact that this was packaged and then sent out is extremely disappointing. Will be returning.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello AngHall,
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good Product ,one problem
on January 3, 2023
Posted by: Lee Gab
from Kissimmee
Gender:Male
machine worked great but the hose got damage and can't seem to find a replacement anywhere
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Powerful
Response from greenworkstools.comBy Greenworks, Customer Care, January 10, 2023
Hello Lee Gab,
Thank you for your feedback. This model is compatible with the hose in the following link: https://www.greenworkstools.com/25ft-high-pressure-hose-5200402. This hose is compatible with all of our pressure washer models up to 2000 PSI that have a double-ended threaded connection (both sides of the hose have the same fitting).
If one side of your hose is different than the other (hook style model), this hose will not be compatible.Unfortunately, the hook style hose model has been discontinued for more than five years and we no longer support this hose type as we have switched to a universal style threaded hose.
We apologize sincerely for any inconvenience that this news may cause.
Thank you for your feedback. This model is compatible with the hose in the following link: https://www.greenworkstools.com/25ft-high-pressure-hose-5200402. This hose is compatible with all of our pressure washer models up to 2000 PSI that have a double-ended threaded connection (both sides of the hose have the same fitting).
If one side of your hose is different than the other (hook style model), this hose will not be compatible.Unfortunately, the hook style hose model has been discontinued for more than five years and we no longer support this hose type as we have switched to a universal style threaded hose.
We apologize sincerely for any inconvenience that this news may cause.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great product...
on November 30, 2022
Posted by: Toye
Great product, works fine.
However I can't figure how the soap tank works. Wil appreciate any help
However I can't figure how the soap tank works. Wil appreciate any help
Pros: Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, December 1, 2022
Hello Toye
Thank you for taking the time to post your review.
We are glad to hear you are enjoying the performance of this pressure washer!
The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated.
Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Thank you for taking the time to post your review.
We are glad to hear you are enjoying the performance of this pressure washer!
The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated.
Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing!
on June 27, 2022
Posted by: Bendy
from New York
Gender:Male
Absolutely amazing! All aces. Did a wonderful job power washing our house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pressure Washer Blows the Competition Away
on June 24, 2022
Posted by: Omartheduck
from Maineville, OH
Gender:Male
I bought this pressure washer about a month ago and used it to clean my deck. Along with the attachment for cleaning large surfaces it brought my deck back to its original look. This is the fourth Greenworks tool I have purchased over the last three years including the 60 volt blower, the 60 volt snow blower and 60 volt self propelled lawn mower. With the 5.0 amp battery I can mow my yard twice before recharging and snow blower easily cleans my walk and driveway with a single charge. Although I have four batteries I usually find that a single charge does the trick. I intend to add to my 60 volt tool collection. I purchased the electric pressure washer because it was a great bargain. The rest of my tool armada will be the 60 volt platform and coming soon to my collection will be a string trimmer and a chain saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Electric pressure washer -horizontal
on June 19, 2022
Posted by: Sad sack
from Eastern NC
Gender:Male
The first day I used it I turned it on and it ran two minutes and quit. So disappointed!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello Sad sack,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best of the best
on May 22, 2022
Posted by: Sbroomall28
from Hanover pa
Gender:Male
I have owned 5 pressure washers, by far thus is the best of them all. Greenworks products are legit, real, and I mean work better than any other product u have used. Keep up good work
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com