Used this one time last year. Went to use it this year and the hose going from the pump to the hose reel broke off at the pressure "round" fitting. I found out that the unit is no longer made and parts are not available.
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 30, 2023
Hello George Smith,
We are sorry to hear about this issue! Please allow our team to gather some further details in the hopes that we can help find a resolution for you. We kindly ask that you please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Car detailing kit 2000 psi 1.1 gallon cold water electric pressure washer.
on June 1, 2023
Posted by: Codester
from Williamsport Pennsylvania 17701
Gender:Male
[This review was collected as part of a promotion.] I recently purchased the car detailing kit 2000 PSI 1.1 - gallons cold water electric pressure washer, this particular product is absolutely amazing for the price you pay! you couldn't ask for a better product, I bought this about a week ago and I'm extremely happy that I have it now. Everything from cleaning the vehicles to pressure washing our house, sidewalks, and back patio, This pressure washer does it all!! from the bottom of my heart I want to thank Greenworks company for such a great product at an unbelievable price. I would recommend it to anyone and everyone who is considering purchasing one you will not be disappointed. piecing it together is self explanatory and quick start instructions are easy to understand. I've enjoyed using it thoroughly. Thanks again GREENWORKS. 👍👍
I used my pressure washer approximately 24 times. I followed all care instructions careful. Today I hooked it up and as soon as I turned it on at critical metal connect point fail and water went shooting everywhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2023
Hello jrands
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
I bought this about 2 years ago and have used it to wash the car and power wash my huge deck. It has worked perfectly. However I just took it out to wash the car and the motor assembly broke. I called GreenWorks service and after sending a picture of the issue and diagnosing the part the service person told me that they would send me a brand new unit. I was honestly expecting to pay for a new part, so was happily surprised!
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello PowerJim,
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!