Customer reviews from Western Digital
WD - My Passport 5TB External USB 3.0/2.0 Portable Hard Drive - Sky
Average customer rating
4.3 out of 5
4.3
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
24
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
3
0%of customers recommend this product. 
(
0 out of 2
)
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Customer Reviews for WD - My Passport 5TB External USB 3.0/2.0 Portable Hard Drive - Sky
Customer Rating
4 out of 5
4
My usb cable isnt working properly
on March 6, 2022
Posted by: noah couch
my harddrive worked fine but now it will kick me out of my game and say that it has been disconnected. i tried my series s with a newer usb port and it still would do the same. im wondering what the cable is to replace it.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Reliable
on March 27, 2022
Posted by: R.Torres
Verified Purchase:Yes
Great price
Easy set up
Reliable
Shipping was fast
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
great usage for my PS4!
on June 28, 2022
Posted by: Golducc
this is an amazing amount of storage and a perfect amount for my 100+ games on my play station. also use it for my laptop, it makes it much faster. would recommend this to annyone!
Written by a customer while visiting Western Digital
Customer Rating
4 out of 5
4
Good drive, bad software. Just reformat.
on September 7, 2022
Posted by: Bess
Verified Purchase:Yes
Good hard drive, price is good. Don’t install the software or make an account if you have a Mac. The software has trouble seeing the drive and will also scan other connected drives. Just reformat the drive.
Dimensions are nice and small and you don’t need a separate power source.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Works good for PS5
on September 16, 2022
Posted by: Slipknatic9
I had my WD Elements 5TB EHD for almost 2 years and no issues. Use it to install all my PS4 and other non PS5 games. I only have 500GB of space left and it has been working perfectly since day 1. PS5 automatically reformats it.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Love Elements
on October 12, 2022
Posted by: Cathy B
Verified Purchase:Yes
So far no problems! I love WD products, they always work great for my needs.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Easy installation
on December 9, 2022
Posted by: Minas Scientific
Verified Purchase:Yes
A 5T compact drive in a very small package. Easy to install.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
My Passport External Storage Unit
on December 26, 2022
Posted by: Shirley
Verified Purchase:Yes
Great for storing all your movies on…then you can take with you on trips and have movies to watch. I’ve been using “My Passports” for years now and I’ve never had any issues.
Written by a customer while visiting Western Digital
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