Customer reviews from greenworkstools.com
Greenworks - 14 in. 40-Volt Cordless Brushless Chainsaw (2.5Ah Battery and Charger Included) - Black/Green
Average customer rating
4.4
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
30
4 Stars
7
3 Stars
1
2 Stars
2
1 Star
3
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Greenworks - 14 in. 40-Volt Cordless Brushless Chainsaw (2.5Ah Battery and Charger Included) - Black/Green
Customer Rating
3
Not sure
on June 9, 2022
Posted by: BPenny
from Des moines, IA
Gender:Male
I would like to be able to review the chainsaw itself, but as soon as I connected the charger/battery to an outlet, it started making a high pitched buzzing sound. I tried multiple outlets and it sounded the same in all of them. t sure if this is a problem, but I can’t find any clear answers online and am afraid to leave it plugged in for fear of damaging the charger or the battery. I might end up taking it back before I have had a chance to actually use the saw.
Response from greenworkstools.comBy Greenworks, Customer Care, June 9, 2022
Hello BPenny,
We are sorry to hear this was your experience with our product, thank you for bringing this to our attention. When a battery is inserted on the charger, the green light will flash, and a slight buzz may be heard from the charger. If this is an excessive noise, please contact Greenworks Customer Care team at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear this was your experience with our product, thank you for bringing this to our attention. When a battery is inserted on the charger, the green light will flash, and a slight buzz may be heard from the charger. If this is an excessive noise, please contact Greenworks Customer Care team at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cordless Chainsaw is way better than dealing with starting gas chainsaw.
on June 24, 2021
Posted by: JOHEE
Verified Purchase:Yes
So glad switched to this chainsaw from my gas version where I spent a lot of time getting to start. Just as powerful and works like a dream.
Written by a customer while visiting greenworkstools.com
Posted by: RAW796
Verified Purchase:Yes
This saw performs as well or better than gas or electric saws I have used in the past. It is light and well balanced and handles well in tight spaces between branches. The battery lasted through cutting branches and trunks of 4 ornamental trees with enough power left over to use the leaf blower for clean up. My only reservation is the chain oiler; I am not sure the chain is lubricated enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Doug Z
from Indiana
Gender:Male
Verified Purchase:Yes
This saw cuts fast.
My only concern is that the safety trigger takes getting used to and batteries heat up with alot of use. I really do enjoy not having to mess with my gas saws.
My only concern is that the safety trigger takes getting used to and batteries heat up with alot of use. I really do enjoy not having to mess with my gas saws.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RREF
Verified Purchase:Yes
Got rid of my gas powered chain saw and purchased a 14 in Greenworks. Thinking that I'd have to except a loss of power and cutting ability. That's not the case, the Greenworks is so much quieter obviously, but also has plenty of power for the smaller jobs.
Response from greenworkstools.comBy Greenworks, Customer Care, July 25, 2022
Hello Rex Ref,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the chainsaw, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for your feedback.
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the chainsaw, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Work great for small project
on October 16, 2023
Posted by: AjWolf
from Sturgis Michigan
Gender:Male
Bought the chainsaw three months ago and all of a sudden it just quit working it doesn’t run anymore or no longer works doesn’t even make any noise
Pros: Convenient, Cost-Saver, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 17, 2023
Hello AjWolf,
We are sorry to hear about your experience when using this Chain Saw. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the tool, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this Chain Saw. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the tool, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little saw. It does Great
on July 7, 2024
Posted by: Drums61
from Floresville, TX
Gender:Male
[This review was collected as part of a promotion.] I bought this saw about a month ago. It has been a great little saw. I have completed several small cutting projects. The saw cuts well, and the battery holds a charge for quite a while. I would recommend this saw to anyone that needed to trim trees on their property.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
I was surprised.
on July 14, 2025
Posted by: Sailor Jeremy
from Syracuse, NY
Gender:Male
[This review was collected as part of a promotion.] This is no commercial gas chainsaw but, I was rather surprised to see how long and how well it worked. The 2.5 amp battery is good, but if your have thicker trees (like thick) may want more juice.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com