[This review was collected as part of a promotion.] Fast response with the ticket issue and they were able to set up an onsite repair for my sales rep who happens to be traveling in the field. This helps take a lot of stress out of supporting our field reps.
The rechargeable pen dose not work. So sad.I wanted to love this computer but I can't. Was sent 2 pens...both Do Not Work!
Response from lenovo.comBy Sunil_Lenovo, Customer Service, February 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
[This review was collected as part of a promotion.] Not my first Thinkpad, my 7th and my 2nd C1Yoga, have Gen 1. Body is about the same May feel lighter. The connections are not a snug fit for power or USB’s, lots of play, waiting for replacement. Hope it is not a permanent issue. Loose plug in can be unsafe.
[This review was collected as part of a promotion.] Love this computer. It is fast, has a beautiful screen, lightweight and great battery life. I'm able to accomplish everything I need to run my business from.
[This review was collected as part of a promotion.] Reliable, flexible, fast, well made laptop. Build in cellular is very hard to find and works flawlessly.
[This review was collected as part of a promotion.] Next time I will buy Apple. This is not the fault of Lenovo other than you partnered with Microsoft. I have not been able to setup or use the computer because of issues with our Microsoft account and MS is not helping us. We are losing time which is money because we cannot setup the computer and use it.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For software support, please refer to our Premium Care at https://www.lenovo.com/us/en/premiumcare.
Also, for Windows Support, please access this link https://support.lenovo.com/us/en/solutions/windows-support.
[This review was collected as part of a promotion.] The quality of the buuld on this is excellent. The only downside is no sd card ready so you have to do the dongle life. The overall quality and reliability more than make up for the minor shortcoming.