Customer reviews from breville.com
Breville - the Smart Oven Pizzaiolo - Brushed Stainless Steel
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
93
4 Stars
11
3 Stars
6
2 Stars
4
1 Star
5
87%of customers recommend this product.
(
82 out of
94)
Customer Reviews for Breville - the Smart Oven Pizzaiolo - Brushed Stainless Steel
Customer Rating
5
2 years of use -- one of the best purchases of all time!
on November 10, 2020
Posted by: Anonymous
I bought this oven almost immediately after it was released in fall of 2018. It was a game changer. I have entertained and made some of the best pizza my family and friends have ever had. After almost two years of use Breville replaced my oven and I now have the newest version. My review covers both versions and explains how Breville's update made the oven perform better.
Here are my observations after two years of use.
THE OVEN, TEMPERATURE and HEATING COILS
The pizza oven takes about 15-20 minutes to heat to temperature and cooks pizza incredibly fast. I did notice that after 1-1.5 years worth of use, it seemed like the pizza took a little longer to cook than it originally took. This didn't really bother me except for when I was entertaining large groups and depended on the pizza cooking as fast as possible so I could get the next pizza in the oven. I researched the issue and contacted Breville customer support, who were easy to deal with and offered a replacement.
After I received the new oven, I observed a couple noticeable differences between the original model and the new model. The heating coils are larger and cover a bigger area inside the ove. This helps the oven stay at temperature, pizza after pizza, and remain as powerful and as hot as possible. I've noticed a significant change with cooking time with the new oven.
THE STONE
I noticed that some of the other reviewers have had issues with the pizza stone cracking, however, my stone never cracked and I didn't have a single issue with it in 2 years of use.
The newest version of the oven has a round pizza stone as opposed to a stone that is rounded on one end and squared off on the other. The new round stone feels a little lighter and looks a little thinner, so this might be the reason for the issues with cracking. I imagine the stone is a little thinner to help with the cooking time of the pizza. I haven't noticed much of a difference between the old stone and the updated stone but I imagine it was designed this way for good reason.
THE PEEL
The metal peel provided is great for removing pizzas from the oven but I highly recommend not using it to place your pizza in the oven. The metal heats up quickly and will cause the dough to stick to the peel if you aren't really quick with it.
I purchased a 10" wooden peel that has been wonderful for putting pizzas in the oven. This way you can leave the metal peel on top of the oven and use it for rotating the pizza and removing it from the oven.
The conclusion: this pizza oven is a must if you love making pizza, or even if you want to start making your own pizza. It doesn't take a ton of skill to effectively use, but is also such a high quality oven that its being used by professionals as well when they might not have access to their brick oven, etc. I originally wanted to build my own brick oven but this was such a better choice. No wood, no long heating time, very little prep and very little cleanup. I have noticed that my friends and family want to come over more frequently for pizza now, and my wife has decided that she doesn't like to eat pizza anywhere else now. I concur. Thanks, Breville, for putting out a top quality product!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Pizza Heaven
on November 9, 2020
Posted by: KEITH
I am a pizza lover, from Jersey, I love New Haven Apizza, Jersey thin crust, NY Pizza, and occasionally, Chicago Pan. I am Italian, and very picky, fussy, a perfectionist. I can’t say enough about this oven! I am so very grateful for this! Thank you Breville. My pizza’s come out like I’m in my favorite pizzeria! I clean it each night that it’s used. That’s almost every night!!! Not only do I highly recommend it, I think anyone who enjoys perfect pizza needs this. Life is short, no one is guaranteed tomorrow. Buy it now! I was spending 120.00 per month on disappointing pizza, this oven will pay for itself in 8 months for me. Look up Leo Spizzirri on you tube for a beautiful pizza sauce! Thank you Leo! Ican’t wait to a maka da pizza later!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Great oven -- and excellent customer service
on September 12, 2020
Posted by: Matt B.
I had matured from a cookie sheet to a pizza pan to a stone and then a steel. Improved my pizza with each move. Was eyeballing this since it came out -- finally splurged and glad I did. Fantastic pizza -- truly. I was was cleaning the stone and it broke -- contacted customer service and they sent me a replacement with no questions asked. I will be more careful and tender with the stone in the future as I hated being without the oven for the couple of weeks it took to get the replacement!!
Written by a customer while visiting breville.com
Customer Rating
3
performance of this oven
on June 1, 2020
Posted by: Kiran F.
I have used this oven almost weekly for pizzas and nans for the last 3 months.I was very happy with the results until yesterday. I usually leave the oven with the stone inside to cool overnight. This morning when I came to put the oven away I saw that the pizza stone had craked in 2. The oven isstill on warranty so I hope I get a new stone but this seems to be a chronic problem for this oven. Perhaps the company should give their customers 2 stones to begin with as many other customers have complained about a similar problem. I make excellent professional quality nans in this oven and would rate it highly had I not had this bad experience. Kiran Barrington IL
Written by a customer while visiting breville.com
Customer Rating
3
Great Technology but Pizza Deck cracked again
on May 11, 2020
Posted by: Daryn O.
This is an incrediable oven that does what it is designed to, pack the knowledge of Pizza Ovens into this high tech home jewel. The BUMMER is that to clean crumbs from under the specially engernered Deck it has to come out CAREFULLY as documented in the users manual (if anyone reads to the clenaning chapter) After getting into another arguement with my wife on how the Deck cracked, PLEASE CAUTION EVERYWHERE on how to handle the Deck to avoid cracking an essential part of this special and expensive Brevell Product. Going to miss the unbelieveable Pizza's from the Pizzarolo.
Written by a customer while visiting breville.com
Customer Rating
5
Adjust to taste, find the right ingredients for your pizzas, it makes a difference.
on May 3, 2020
Posted by: J P.
I have the second generation with the round stone also. The Pizzaiolo does what it promises as long as you stay within the boundaries the machine. It is a three trick pony that does those extremely well again with tweeks in deck and crust temps you can serve most tastes. I have a family of four and the Pizzaiolo does take time to come back up to temp for Naples style pizza, so there was a waiting time between each pizza of about one-three minutes so be aware of this in case everyone like to eat together and like each one hot out the oven because it may not be possible. I just purchased mine a week ago and just used it last night ran five pizzas through it and the crust settings were off for two out of five. The oven is expensive however, it is worth it, I was scepticle of all the rave reviews. Such a splurge is really a personal matter, we weighed our options and the Pizzaiolo has performed. Beyond our expectations.
Written by a customer while visiting breville.com
Customer Rating
3
Great pizza...but the round stone wasn't what was shown
on April 25, 2020
Posted by: Janet L.
Lots to love about this pizza oven...got a perfect pizza crust first time, and plenty of room for toppings. BUT...I thought the oven would have a full rectangular deck as shown in the videos. Instead it has a round stone deck which allows sauce and toppings to get down around the lower heating elements. The pizza has to be placed carefully on the round stone, which isn't quite as easy as it looks. Seems like the rectangular deck shown in the videos (and was expected) would be much easier, so I wonder why the change and why didn't I receive what was shown? The stone can be removed for cleaning, but only (obviously) after completely cooled. So if I'm making multiple pizzas, how to I prevent the debris from falling through the space around the round stone and catching fire?
Written by a customer while visiting breville.com
Customer Rating
5
A learning curve
on April 19, 2020
Posted by: MF Z.
I have used this oven for one month, or approx. 12 pizzas. Results have been beyond my expectations, a very pleasant surprise. I have the second generation oven with round stone. The oven is easy to clean and the preset cooking settings are accurate and effective. I have found the manual settings to be most helpful with Napoli pizza....using only the outer/upper heating element to focus the heat on the crust. This is a lifetime learning experience and options on the oven present and manual settings allow for constant improvement and failure. There is a learning curve that may be quite steep for novice pizza makers. If so, keep at it and the end result is worth the journey.
Written by a customer while visiting breville.com