I am a former restaurant chef/owner and very picky about appliances. Finding ourselves in temporary living quarters during COVID-19 resulted in us absolutely needing a solution for pizza/flatbreads/foccacia. The ability to make these was impossible in the oven supplied to us. We are only now beginning to see how many ways we can use this little beast of a pizza oven. This incredibly well made oven is utterly amazing and lives up to and exceeds our expectations for a countertop pizza oven. The pan supplied for deep dish pizza is commercial grade or nearly. It is not the flimsy thing one might expect to come with a toaster oven. The pan allows for roasting vegetables and the creation of other great dishes that we did not intend to cook in this oven. As to the pizzas, they are perfect no matter which type is chosen. The price reflects the superior quality of this oven. Buy it.
This oven makes the best "wood-fired" pizza! I feel like I am getting restaurant quality every time I make a pizza. Like others have mentioned, my stone broke on just my third day of owning even after being very careful and letting it cool overnight before cleaning. Which is disappointing. Also, it did take a bit of practice to be able to get the pizza off the peel into the oven. But now that I've gotten the hang of it, I use this oven for pizza multiple times a week. Giving it a 5 star review because I absolutely love this oven and the pizza it makes but do wish the stone wasn't so fragile. But I will say that the customer service at Breville is excellent!
Overall, the Smart Oven Pizzaiolo is a great oven; especially if you're chasing Neapolitan-style pizza, but don't have access to outdoor space and the options that are available with that luxury. This is our 2nd oven. We had the 1st generation, and it had an issue after making just over 300 pizzas. Thankfully, Breville replaced our old unit with this new model, but one of the big changes they made actually is a big negative more me: the new deck is now round. Instead of covering the entire bottom like the old version, the new deck is round. It allows for more opportunity to things to slip under the stone, creating more tedious cleanup under the stone. I find pulling the stone out and placing it back in to be more frustrating, as well. I understand the older stone was prone to breaking, but I think a better solution would've been to improve the supports instead of shrinking the deck. The new deck may improve the placement for the best bake, but you also need to have a good and precise launching technique. Speaking of, the pizza peel that comes with the oven isn't ideal for launching. It's stainless steel, which is perfect for turning pizzas midway through the bake and removing hot pizzas, but it retains heat in between pizzas, so you have to either use a lot of flour, use a lower-hydration dough (defeating some of the benefits of the extreme heat), or wait long enough to cool the peel completely. Otherwise, your dough will be prone to sticking and tearing upon launching. I recommend cutting down a wooden peel or finding an 11" wooden peel for preparing and launching your uncoooked pizzas. You won't have the heat retention issues and you can use far less flour to reduce those burnt bitter flour flavors.
That said, once you clean and launch your pizza onto the deck, this oven is amazing for the actual cooking part. Heats up super fast, cooking pretty evenly, and is capable of getting hot enough for really good Neapolitan pizza. If your dough is good, the oven will take good care of it and cook it really well!
We use our oven to make 10 Neapolitan pizzas every week over the span of 2 days each time. I hope this oven lasts longer than 300 pizzas, but Breville's support has always been great, and as long as it's working, you're not going to find anything better for making indoor pizza.
The Pizzaiolo is an amazing product. The amount of heat that is created in this little over astounds me. The pizza we make is fluffy, perfect bubbles and burn, and in minimal time. Only complaint is it gets dirty and isn't as beautiful as it was on day one but hey, it is a pizza oven!
Amazing oven and heat the only problem is not being able to clean off the burnt flour in the bottom. It's not designed to even be taken apart but definitely worth it for pizza cooking.