Customer reviews from hp.com
HP - Refurbished LaserJet Pro M404DN Printer - White
Average customer rating
4.3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
206
4 Stars
47
3 Stars
22
2 Stars
13
1 Star
18
87%of customers recommend this product.
(
153 out of
176)
Customer Reviews for HP - Refurbished LaserJet Pro M404DN Printer - White
Posted by: yantis
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer about a week ago and I'm very satisfied. As I have a HP all-in-one that works extremely well but I needed another printer for my small business. Both printers are fast, efficient and very reliable. I've used HP printers for many years and will continue to be a fan of their products because they do not disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ICEzs
Verified Purchase:Yes
[This review was collected as part of a promotion.] Eady to use, i purchased for a home office. Its fast and efficient.
Written by a customer while visiting hp.com
Posted by: Ray At Work
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this printer for my company which entails several different print jobs. The HP PRO M404DW is quick, efficient and quiet.
I am very happy with this printer. All of my office machines are HP..
I am very happy with this printer. All of my office machines are HP..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Milo70
from NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lovin' it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ArnoldH
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer because the manufacturer no longer supported the drivers. This printer is light-weight, fast, and wireless. I'm also pleased with the ease it prints envelopes, checks. and 11"x14" paper.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ElizaW
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to set up, prints double sided, efficient on ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anitiah
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] The size of the printing initially was a normal page size. Not long after, it began printing so small that I need a magnifying glass to read the letters. I t should be a full page, but only takes up about 1/6 of it.
Response from hp.comBy Kacper, HP Care, March 31, 2021
Hello there,
I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issue, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issue, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Neededprinter
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a reliable little simple printer. If you need one like it, hardwire internet only, no WiFi connectivity, I would recommend this. We've had these at our company for a years and I like them. The only reason for the missing star is HPs support is not great. So a great printer, but not the best company.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com