Customer reviews from hp.com
HP - Refurbished LaserJet Pro M404DN Printer - White
Average customer rating
4.3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
206
4 Stars
47
3 Stars
22
2 Stars
13
1 Star
18
87%of customers recommend this product.
(
153 out of
176)
Customer Reviews for HP - Refurbished LaserJet Pro M404DN Printer - White
Posted by: Don 44
from Sioux Falls, S.D.
Verified Purchase:Yes
Since i already have a hp home computer & my printer of 11 years was not longer working, i purchased a hp printer. I was impressed with the technical staff who helped me get the printer in place & working. The lady was very patient in assisting me .I have had the printer less than a week & i love it thus far.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: USAKiwi
from Michigan
Verified Purchase:Yes
Nice looking and very easy to setup on the wifi. Only thing left to setup is AirPrint...
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Tonyc49
from Kennesaw GA
Verified Purchase:Yes
I only buy HP printers because setup is easy and the printers are reliable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TCGA
from GA
Verified Purchase:Yes
Works Well!
Although it makes way to much noise!! It has an alarm that goes off every time yo print something, so in a small office space it is very, very annoying!!!
Although it makes way to much noise!! It has an alarm that goes off every time yo print something, so in a small office space it is very, very annoying!!!
I would recommend this to a friend!
Features
3
Written by a customer while visiting hp.com
Posted by: Tapers
from Myrtle Beach, SC
Verified Purchase:Yes
Was very easy to get programmed into both laptops, unlike years ago when this was a bit of a project for my previous 842C HP printer. I was amazed at speed of printing. Also the double side feature...was not aware until paper went running back in to do that. Whoa I thought... nice. The size is good for where I do this on table in kitchen nook. Not taking up a lot of room. I been taught by video how to change the toner cartridge. Took a look and seems easy enough for me. All in all great..wish I had done color too but for now this is great to work on my book. I need reliable, so I can print, edit, print, etc. The price was very fair I feel.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ln01
from Bridgewater, NJ
Verified Purchase:Yes
I bought this so I could print out docs that I would have printed at my office, but I’m home. Inexpensive, easy to set up and use. System automatically downloaded the software. Just what I needed. Yay
I would recommend this to a friend!
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Keeps downloading something and won’t print without pushing the x
Response from hp.comBy Keith, HP Care, October 6, 2020
Hi there.
I’m sorry to hear that your printer has performed poorly. I can understand why printing delays because of an unexplained download would quickly become frustrating, so I’ll offer some resources and information I hope will help.
First, I suggest that you visit a page on our support site that has diagnostic tools for various tasks and issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has performed poorly. I can understand why printing delays because of an unexplained download would quickly become frustrating, so I’ll offer some resources and information I hope will help.
First, I suggest that you visit a page on our support site that has diagnostic tools for various tasks and issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Works extremely well, excellent printing and speed.
I would recommend this to a friend!
Written by a customer while visiting hp.com