Customer reviews from hp.com
HP - Refurbished LaserJet Pro M404DN Printer - White
Average customer rating
4.3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
206
4 Stars
47
3 Stars
22
2 Stars
13
1 Star
18
87%of customers recommend this product.
(
153 out of
176)
Customer Reviews for HP - Refurbished LaserJet Pro M404DN Printer - White
Customer Rating
2
Cheap Plastic, Loud. Didnt come with cartridge.
on June 11, 2020
Posted by: Candis
from Knoxville
Verified Purchase:Yes
Cheap Plastic, Loud. Cartridge has chip that must be replaced. Dissapointed. Worst HP printer I have ever purchased.
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: Honeal69
from Bronx, NY
Verified Purchase:Yes
I always prefer HP products among others. Reliable, affordable and up to date in technology.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Amadu
from New York NY
Verified Purchase:Yes
The product works smoothly and performs great. I will definitely recommend to friends and family
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MKALLEN
from Signal Hill, CA
Verified Purchase:Yes
I like this product because it does what I need. Example, it prints checks quickly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JonW_1984
from North Carolina
Verified Purchase:Yes
I needed a replacement for my LaserJet 2035N printer with network connectivity (preferably wired and not wireless). This printer fit my requirements just right. It can do wired and wireless. It is now a huge capacity, but it has a bigger tray than the 2035N which was a pleasant surprise.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ezabeth52
from Victoria, Texas
Verified Purchase:Yes
I got this last week and am very unhappy. I was not aware that it is monochromatic. Is there any way I can replace it with a color printer?
No, I would not recommend this to a friend.
Features
2
Performance
4
Response from hp.comBy Keith, HP Care, September 29, 2020
Hi there.
I’m sorry to hear that the printer was not what you expected, and I apologize for any resulting inconvenience or frustration. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
I suggest that you scroll to the bottom of the HP Store website and either click “Returns & Exchanges” or follow the link to chat with a sales associate to see what options exist.
Remember also that if there's any specific way that we can help you with your printer, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience. On our support site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
I’m sorry to hear that the printer was not what you expected, and I apologize for any resulting inconvenience or frustration. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
I suggest that you scroll to the bottom of the HP Store website and either click “Returns & Exchanges” or follow the link to chat with a sales associate to see what options exist.
Remember also that if there's any specific way that we can help you with your printer, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience. On our support site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Lee7065
from Alabama
Verified Purchase:Yes
Wow! Fast printer. We upgraded a decades old Hp printer So definitely looking forward to making quick work of our daily print needs. Downside was that it was shipped with a near empty toner cartridge. That's why only 4 stars. :(
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Circa50
from Manchester, VT
Verified Purchase:Yes
Easy setup through the hp online application. Runs perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com