Customer reviews from hp.com
HP - Refurbished LaserJet Pro M404DN Printer - White
Average customer rating
4.3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
206
4 Stars
47
3 Stars
22
2 Stars
13
1 Star
18
87%of customers recommend this product.
(
153 out of
176)
Customer Reviews for HP - Refurbished LaserJet Pro M404DN Printer - White
Posted by: Mr Hydo
from North Platte,Ne
Verified Purchase:Yes
I bought this Online and thought good laxer printer but only black and white but the paper loaded makes up for it that and second tray in front.
The bad thing is it has no cd software and no WiFi.
No, I would not recommend this to a friend.
Features
3
Performance
3
Response from hp.comBy Kacper, HP Care, June 11, 2020
Hello there,
I'm very sorry to learn that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, because I cannot exactly pinpoint what the problem is, please don't forget that you are always welcome to contact us for support. We'd be more than happy to help you. You can get in touch anytime via your preferred method here: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
I'm very sorry to learn that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, because I cannot exactly pinpoint what the problem is, please don't forget that you are always welcome to contact us for support. We'd be more than happy to help you. You can get in touch anytime via your preferred method here: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: DisapDude2020
from Fort Washington, MD
Verified Purchase:Yes
I should have read the product description better by not assuming it had wifi and color. It is fast black and white printer that needs to be wired to a computer. I didn’t think they still made those.
No, I would not recommend this to a friend.
Features
1
Performance
2
Written by a customer while visiting hp.com
Customer Rating
4
Fast printer
on September 11, 2019
Posted by: RMJf
from Austin tx
[This review was collected as part of a promotion.] This printer’s set up was very easy, and I was impressed by the printing speed. I only use this for work documents, so I don’t need color printing often, but I do wish it was able to print color as well.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: mdeca
from Montvale, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago to replace my 7 yr old HP Envy inkjet. I didn’t want to pay for expensive ink jet cartridges. My ink was running low all the time. Also want fast printing. I wish it was a little more compact and operated via bluetooth
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Amir4123123
from California
Verified Purchase:Yes
It is ok product and very high quality, but it doesn't connect to wifi without enthernet cable which is not the newest feature in printers these days
No, I would not recommend this to a friend.
Features
2
Performance
5
Written by a customer while visiting hp.com
Posted by: kathy78
from Haverhill, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer to replace my HP401 model that lasted several years of steady use.
This printer has many of the same features, and then some. I have not had the printer long enough to try everything, but what I have used I like. I immediately noticed that this model is quite faster than the old one. I'm sure this printer will fill all our office needs.
This printer has many of the same features, and then some. I have not had the printer long enough to try everything, but what I have used I like. I immediately noticed that this model is quite faster than the old one. I'm sure this printer will fill all our office needs.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LeaseSource
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We made the mistake of trying other printers over the years and learned out lesson. HP is the only way to go for printers.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: etaylor57
from Jackson, MS, USA
Verified Purchase:Yes
We are a law firm, and print print print! We have a large printer for bulk printing, but this little printer is everyone's favorite for printing letterhead, emails and checks! We wear it out about every 4 years and purchase another one exactly like it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com