Customer reviews from LEGO
LEGO - Ideas Grand Piano 21323
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
90
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
88%of customers recommend this product.
(
105 out of
119)
Customer Reviews for LEGO - Ideas Grand Piano 21323
Customer Rating
5
Unbelievable!
on June 24, 2021
Posted by: Rivenous
Being a piano player myself, this is just an awesome Lego piece. I haven't got the parts working with my app, yet, but not too worried about it at this point. You gotta get this one!
I would recommend this to a friend!
Response from LEGOBy Jane, LEGO® Customer Service, June 28, 2021
That's wonderful! Feel free to give us a call at LEGO.build/Service-BV if you have any questions when connecting with the app. We're here to help!
Written by a customer while visiting LEGO
Customer Rating
5
Grand piano
on August 2, 2021
Posted by: FantasticToad037
this product is good for children but it takes a long time build it.It took me a month to build this lego sets.But the final version is so cool.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Creative fun
on August 16, 2021
Posted by: SecretiveKitten036
Love the look of this piano and very fun to build!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Fun challenge!
on May 14, 2022
Posted by: RunningRaccoon028
This build was really fun. I love a challenge and this set was perfect. The part that gave me the most trouble was the keys cover that lifts up. Took a while to find my mistake. I absolutely love the finished product. It looks so elegant and beautiful. The price is hefty but I don't regret it. I wish LEGO had more pieces like this and the typewriter.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Great product
on July 11, 2022
Posted by: Colonel
I love Legos my kid always got some and i like building with them.Please bring more out so loving it
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
good
on July 20, 2022
Posted by: justgettingstarted50+
excellent build love the all things that are powered up
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2
LEGO exceeded its limitations
on July 9, 2023
Posted by: Corwin12
Aesthetically, the model is nice in that it certainly looks like a grand piano. The problem is the execution ... namely, that it is an epic failure. First, the white keys refuse to lie flat no matter how much you coax them. Secondly, the "powered up" function is an abysmal failure. The exorbitant price of the set was, I expected, because of the player piano functionality. But, it does not work. Rather, it makes an annoying high pitched whine while the keys sometimes go up and down. And, then they do, it is only for a few seconds before they get stuck. Apparently, from what I read online, this is a very common problem with this set. Buy it for the looks, but do not buy it for the powered up function because you will be sorely disappointed. On a side note, the piece was missing two 2x16 black plates. LEGO is good about replacing pieces and I had some extras I could use so it did not interrupt the build. But, still disconcerting to pay this price for a set and there be missing pieces. LEGO aimed too high with one and missed.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, July 9, 2023
We’re sorry to hear you’re not happy with your LEGO® Grand Piano set. The disappointments you mentioned have been logged with the right teams and we have a bit of info to share. The white keys don't line up completely flat as they're positioned over pieces that act as a see-saw point to make them move. If you have the high pitched sound again, press the stop button and then the play button to work normally. Should this not help try new batteries or get in touch with us at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Customer Rating
5
Coolest Lego yet
on November 25, 2025
Posted by: Boga10
Verified Purchase:No
This is by far the coolest Lego product I have ever bought! It is a piano with 25 working keys, a sustain pedal, a working bench, fall board, lid, and music stand, and you can connect your phone to it to move the keys as you listen or play the keys to a prerecorded song. The building instructions were easy to follow and, as a piano player, I had an amazing time building inner workings of the piano and seeing how precise they are. I also love how you can remove the keyboard and check out how it works from the inside. I think the amount of pieces goes really well for a great build and the size is perfect for all the details that it has. Though it is pretty pricey (and I used money saved for 2 years to buy it), it is totally worth it, and it makes for a great display. I would totally recommend it!
I would recommend this to a friend!
Written by a customer while visiting LEGO