Customer reviews from LEGO
LEGO - Ideas Grand Piano 21323
Average customer rating
4.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
82
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
97 out of
111)
Customer Reviews for LEGO - Ideas Grand Piano 21323
Customer Rating
5
good
on July 20, 2022
Posted by: justgettingstarted50+
excellent build love the all things that are powered up
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Beautiful model, painful build process.
on January 29, 2025
Posted by: ZippyBottle032
Verified Purchase:No
I was really excited to build this model, but as I got through it I just lost interest the further and further I got into it. This has never happened to me before with a set and I’ve put together hundreds of them. I don’t know what it is, just the building process was not enjoyable. I’d totally display it if I got someone to finish it for me or if I picked it up and completed it later down the road. 7/10
No, I would not recommend this to a friend.
Response from LEGOBy Sam, LEGO® Customer Service, January 30, 2025
We’re sorry to hear you’re not happy with your LEGO® set. We’re passionate about making every LEGO toy imaginative, creative and most of all, fun. Your feedback will help us make our sets even better in the future.
Written by a customer while visiting LEGO
Customer Rating
5
I love this build!!
on August 8, 2020
Posted by: Simonkuo
So many little details and it’s a beauty of LEGO and high tech fusion
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Easily one of the best Lego set
on August 8, 2020
Posted by: elcex
I'm a "Technic" guy and love to see how Lego replicates real-life objects with Lego bricks. I get all the hates about this set saying it's misleading. I do get it, yeah it's kind of misleading, but seriously, If you know anything about Lego, you would know it's impossible for it to be "playable" like a real piano at this scale and price. I like the way this set is, how it replicates all the important details of a real piano while offering some playability which the original design didn't.
Finally, I did find some issue about this set however, that the reset function didn't work so well to put the keys into their neutral position. The reason for this is that the technic beams that touches each other to stop the motor when rotating backward do not touch closely enough, plus the axle is too long that at the very end it's actually a little twisted. I've managed to somewhat improve it by adding a rubber band on the orange beam 2 to widen it just a little bit. But after you widen it, it will collide with the rubber axle connector so the "listen" function doesn't work very well, in order to fix that I replaced the rubber axle connector with the spare gold piece to fill the axle (don't know what it's called lol, see the attached pic for a better look). After all that changes, it's been working perfectly for me.
I think overall it's a beautiful set, the building experience is a little bit tedious due the nature of the object, but none the less an amazing set.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Great Product
on October 12, 2020
Posted by: Cheesecaker
Okay, first I need to address the thing that everyone is complaining about. Yes, it's true that this piano technically isn't playable, but I don't find that to be much of a problem. I really enjoyed building this set and "playing" music on it. I did have an issue with the motor. It wouldn't rotate, but I loosened it a little bit and everything was fine. But even after all the struggles, this set still amazes me. I love impressing my friends and family with the complex design of this set. It is so incredibly detailed, that even I (a person who doesn't play the piano) know that this was designed by an expert pianist. It has made a lovely decoration in my home and I dare say that this is my favorite LEGO set that I have built so far.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Grand Piano - Grand Experience
on October 25, 2020
Posted by: BrickKelly
Overall, the build experience was a good one. I don’t have many motorized lego products so I was uncertain with the mechanics. Tested the motor throughout build and it seemed to work fine. However, when it was all done and ready for prime time “listen” enjoyment, the keys worked for about 30 secs and then they stopped working. The keys still “play”. Not sure what went wrong except maybe something wrong with motor that is emitting high pitch noise. Anyone know how to fix this?
I would recommend this to a friend!
Response from LEGOBy Sarah, LEGO® Customer Service, October 28, 2020
We're so glad you enjoyed the build! Let us help you get those keys working correctly. Try pressing the "stop" button and then the "play" button. It should work normally again. If you're still having problems, our customer service team is always here to help at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Customer Rating
5
BEST SET EVER!!!!
on August 12, 2020
Posted by: Maxthesquirrel
Very good quality. Best ideas set EVER! The working pedal was amazing! The details are crazy good!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Incredible engineering and work of art!
on October 1, 2020
Posted by: Canblower1
Soon after finishing the Lambo Sian, I received my Piano. Wow! What a piece of art, engineering, details and the app to make it sound as if real, extreme! No missing parts, instructions were great and the inclusion of the power up parts, made the kit complete! Like always, I took my sweet old time placing together the detailed parts while remembering old memories of my father and I working together repairing piano accordions. He was a master accordionist, teacher, mentor of many that still today, earn their living with that profession. The accordion parts are basically identical as those on the piano, just arranged differently. The kit is so real life detailed! The moving parts seem to follow the music as if really playing. I had the same problem many people had spoken about that the piano keys do not reset to fully flat, but there are many good ideas on how to solve the issue, its a matter of trying. I was thinking of using white cotton gloves to assemble it in order to prevent fingerprints or finger oil to contaminate the beautiful black and white parts but I could not get them and now I don't know what to utilize to make them shiny again! Any thoughts? My wife loves Barbies and we set one sitting on the piano’s chair as if she was playing and it looks gorgeous! Both my brothers and wife were born in September and guess what their birthday song was and when it came from? The Grand Piano with Happy Birthday song from the app! I hope, well, I should expect that Lego keep updating the app with more songs and, perhaps, some future upgrades for the Piano. It is the center piece of my vast Lego collection, sitting in the middle of our living room for all our friends and family to enjoy. Magnificent piece of art! Thank you for the memories too. PS.: I tried to upload a 30 second video but couldn't, sorry.
I would recommend this to a friend!
Written by a customer while visiting LEGO