Customer reviews from LEGO
LEGO - Ideas Grand Piano 21323
Average customer rating
4.5 out of 5
4.5
(111 Reviews)
Open Ratings Snapshot
Rating breakdown 111 reviews
5 Stars
82
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
87%of customers recommend this product. 
(
97 out of 111
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Ideas Grand Piano 21323
Customer Rating
5 out of 5
5
Working piano????
on August 9, 2020
Posted by: LeslieDBK
Let's put on our thinking caps for a minute and think about Lego and what they are made out of. Plastic. I have never had any of my Lego blocks make a musical sound, so how did you expect this build to? This is an incredible build and design.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
There is a glitch!
on January 21, 2024
Posted by: CharmingWalnut015
Motor turns the wrong way for piano action. I believe Lego is aware as I went to great lengths with pictures of actual build vs instructions and dead on. THIS MOTOR TURNED THE WRONG WAY. No fix.
No, I would not recommend this to a friend.
Response from LEGOBy MichaelLEGO® Customer ServiceJanuary 22, 2024
If you're finding the Simple Medium Linear Motor is operating backwards, there may be a set of gears installed incorrectly. If you've gone back and checked the build, let's connect for some troubleshooting at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
Disappointed
on December 7, 2020
Posted by: Nclegokid
I bought this set for my son's birthday thinking it was a playable piano since that's how it was marketed by Lego. Imagine our disappointment to find out this is NOT a playable piano at all! I didn't think Lego would engage in false advertising, but I guess I was wrong. My son was so excited to compose his own music for the piano to play, but after "playing" the couple of pre-programmed songs through his phone, he was done with this product. It's a beautiful piece once built but definitely not worth the money. Incredibly disappointed in Lego's marketing and customer service when I reached out to them with my feedback.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Amazing piece (actually does music!)!
on January 18, 2021
Posted by: TheSharksDen
This was one of the coolest sets I’ve seen and done so far! The piano actually plays music when finished if you use the app o. The phone. It will play a list of songs by itself or you can press the keys to make the sound. Worth the money and is a nice display piece.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Not recommend for children
on January 16, 2023
Posted by: Lunfamily
At first, instruction aren’t clear and online instruction do not provide 3D view. It is hard to determine where the pieces place. Such as page #297…
Secondly, I like the cover and the description inside the lego book. However, when building the piano, it is not easy to flip the page and push it down in between pages. The way it prints aren’t too thoughtful for the paper book lover builder.
We like the creativity of lego. We look forward to see the improvement for other master pieces.
Thank you for accepting the review.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
All the right notes
on September 4, 2020
Posted by: JP90220
This was overall a fun build. I have been having a bad run of luck lately with my last 5 builds missing pieces. Fortunately this go around there was only one missing piece.
Once the model is completed it's pretty beautiful. I have two minor gripes. My gold bars that represent the strings more bent when packing. I've tried to bend them back but it causes a hammers on the strings to get stuck. Not that big a deal I can live with it.
@Lego please consider adding a rubber band or something to slightly extend the Technic piece that stops the key motor from turning backwards and a certain point (resets the key position). Pressing the button application to reset the keys , the gears over rotate slightly because the stopping Technic pieces not long enough by a cm. So the keys are never flush when you reset them. Not being able to make the keys level detract from the beauty of this set. It seems like it would be a simple fix.
I do hope they will add more music to the application.If there's ever a version 2 of this piano, would it be possible to add light sensors to every single key? By doing this the application can know exactly what key was pressed and what sound that key should make. However this may make the sent extremely expensive. There may not be enough room in the piano to have 25 individual sensors.
The finished product is beautiful and display well. Even with the minor issues it was a lot of fun. In the end you won't be disappointed with with this model.
Looking forward to my next challenge
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Amazing set
on September 13, 2020
Posted by: Brickster58
This Lego Ideas set is the best one they have ever designed.
The functionality of the Piano is great. It is the first Lego set displayed in my living room, next to my real piano, a Yamaha black parlor grand.
I took my time with the build, one bag a night.
You must be meticulous with the build to get everything positioned correctly for the key mechanism to work properly.
The attention to detail is near perfect. I would have liked the piano bench to open, as in real life, it is used to store music sheets. Otherwise perfect execution.
The Power Up items of the battery box, motor, and sensor had to be included as it would have been impossible to add them after you finished the set. it would have required a major disassembly to get them inside.
I have assembled many Lego sets over the years. This one gets an A+ rating. I hope more songs get added to the app in the future.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Incredibly Fun Build
on August 25, 2020
Posted by: QuitWhiningAlready
I love this set, in large part because it really stretches just what you can do with LEGO. It was a surprisingly quick build - the "walls" of the piano are quickly constructed.
The building of the piano keys was a little tedious, and I don't love how the keys connect to their housing (they rest on a single point each, rather than are connected. This leads to an uneven alignment of the keys - it's difficult to get them fully even with each other.
The PoweredUp functionality is terrific - it results in more of a replication of piano keys playing than the real thing, of course.
Well worth the price,
I would recommend this to a friend!
Written by a customer while visiting LEGO
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