Customer reviews from LEGO
LEGO - Ideas Grand Piano 21323
Average customer rating
4.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
82
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
97 out of
111)
Customer Reviews for LEGO - Ideas Grand Piano 21323
Customer Rating
5
Baby Grand Piano
on September 13, 2022
Posted by: WobblyScorm057
This is at the top of my favorite all around set. It’s awesome to build something piece by piece that looks sharp and detail. The set is a great addition to the living room and conversational piece. The coolest thing after it’s built and(or) people look it over; you can play songs through the piano using the app and the keys and other pieces inside move. Top favorite set, would love another piece dense music instrument set.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Grand
on September 14, 2022
Posted by: AttractiveRazar029
I would say this was my most enjoable build of lego so far. I have built 50 items in the lego product line and was very pleased with the results. I think it ws a good value for the money and did enjoy the music with the keys moving along with the songs.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
LOVE IT
on February 4, 2023
Posted by: InventiveShrub083
I've played piano all my life and have loved to build legos since I was little. I loved them even more as i got older and discovered bigger sets. This was a long build (took me a weekend of constant building) but SO worth it. I bought a light kit for it as well. I saw another review that said the motor didn't work, it worked for me just fine. but HIGHLY recommend :)
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
amazing
on April 21, 2023
Posted by: WizardExcitedMoose100
This build was amazing. It went together well and the ability to play it is the perfect touch.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2
LEGO exceeded its limitations
on July 9, 2023
Posted by: Corwin12
Aesthetically, the model is nice in that it certainly looks like a grand piano. The problem is the execution ... namely, that it is an epic failure. First, the white keys refuse to lie flat no matter how much you coax them. Secondly, the "powered up" function is an abysmal failure. The exorbitant price of the set was, I expected, because of the player piano functionality. But, it does not work. Rather, it makes an annoying high pitched whine while the keys sometimes go up and down. And, then they do, it is only for a few seconds before they get stuck. Apparently, from what I read online, this is a very common problem with this set. Buy it for the looks, but do not buy it for the powered up function because you will be sorely disappointed. On a side note, the piece was missing two 2x16 black plates. LEGO is good about replacing pieces and I had some extras I could use so it did not interrupt the build. But, still disconcerting to pay this price for a set and there be missing pieces. LEGO aimed too high with one and missed.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, July 9, 2023
We’re sorry to hear you’re not happy with your LEGO® Grand Piano set. The disappointments you mentioned have been logged with the right teams and we have a bit of info to share. The white keys don't line up completely flat as they're positioned over pieces that act as a see-saw point to make them move. If you have the high pitched sound again, press the stop button and then the play button to work normally. Should this not help try new batteries or get in touch with us at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Customer Rating
5
Best Lego build
on August 20, 2023
Posted by: Tgr512
This is by far my favorite Lego that I’ve built! I had the best time putting it together and then to get this amazing gift of music out of it is the best! I highly recommend this lego!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Amazing Well Done Product
on January 7, 2024
Posted by: AmazingCupcake038
My review agrees completely with AuchDoc1 except for one item. Check his review out for a great lowdown.
I bought this a year after my mother passed and she used to love playing a living room grand as it relaxed both her and my child self so my much. It was an amazing experience building it and the quality is second to none. Truly reminds me as if it were 30 years ago.
My only request would be if the piano keys were correct to the keys and if they had a reverse feedback. As it would be a fun thing to show the song actually look like it's being played. Due to the size of the keyboard it might not work unless something was triggered to change octaves. Maybe like a 4th optional pedal (as non optional would probably upset people) could have you change octaves? Hope you guys can figure this out as it seems simple but I never worked in manufacturing or similar industries.
In the end, love the piano and will give a great feeling like a stein is in your room.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Incredible build and experience!
on January 12, 2024
Posted by: Teds
The Lego grand piano is my favorite build so far. It really moves and looks like it's playing. The reason for it not being 5s across the board is the music plays from your phone, not the piano itself and it has a very limited set of songs on the app. They need to open the app for any song, especially the Princess Peach song by Bowser from the movie.
I would recommend this to a friend!
Written by a customer while visiting LEGO