Customer reviews from LEGO
LEGO - Ideas Grand Piano 21323
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
90
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
88%of customers recommend this product.
(
105 out of
119)
Customer Reviews for LEGO - Ideas Grand Piano 21323
Customer Rating
3
Looks awesome but some mechanical issues
on February 25, 2022
Posted by: BZer
Build was fun....but when I got to the build of the "mechanism" I paused the build for a week or two trying to get the spacing right so it would rotate freely - never got it to work on its own. VERY, VERY disappointing.
She looks good, the keys do move but without the automation I can't give it a 5 star review.
No, I would not recommend this to a friend.
Response from LEGOBy Sonia, LEGO® Customer Service, February 26, 2022
We’re sorry to hear your building has been put on pause, it isn’t the experience we want for our fans. Please don’t hesitate to reach out to us at bit.ly/3rVn8Te if you need further assistance!
Written by a customer while visiting LEGO
Customer Rating
4
Fun but simple
on March 28, 2022
Posted by: Xeaonx83
Im always in search for builds that have interesting and challenging parts or build sections to attach after the section is build. This one is decent with that. I enjoyed it and my wife, who wanted it as a decoration on a stand next to our piano very much likes it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
So cool
on July 24, 2022
Posted by: AW1226
This is the best set ever! Not only was it fun to build, but it actually plays music! It will look amazing in my music room. I only wish there were more classy looking sets to create for display. My only microscopic complaint is the ‘strings’ are a super cheap plastic and arrived bent, so they look wonky on the piano close up. But otherwise this thing is perfection!
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, July 25, 2022
We're glad this set hit all the right notes! You can request free replacement pieces to get things perfectly in tune at LEGO.build/BricksPieces-BV and we'll send them right out!
Written by a customer while visiting LEGO
Customer Rating
5
Wife loves it
on August 4, 2022
Posted by: VR89
Bought it as an anniversary gift for my wife as i got her into legos. This was her first real build as she was always stealing my builds. So she definitely loved it. Tedious like her typewriter but she loves it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Nice but does not work well
on September 8, 2022
Posted by: DuchessLoftyMetalbeard
This is a fun piece to build, but the motorized action does not work well at all. As I was building I periodically tested to make sure the crank shaft was still rotating ok. It was all fine until the build was complete. The action worked nicely a few times, but then it started jamming almost immediately. I changed the batteries to see if maybe the ones installed were too weak. It still jammed. It's still an impressive kit, but disappointing that the motorized part just jams up.
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, September 8, 2022
We're sorry to hear you're having trouble with your Grand Piano build. We'd love to take a closer look and provide troubleshooting to get things working at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Customer Rating
5
Baby Grand Piano
on September 13, 2022
Posted by: WobblyScorm057
This is at the top of my favorite all around set. It’s awesome to build something piece by piece that looks sharp and detail. The set is a great addition to the living room and conversational piece. The coolest thing after it’s built and(or) people look it over; you can play songs through the piano using the app and the keys and other pieces inside move. Top favorite set, would love another piece dense music instrument set.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Grand
on September 14, 2022
Posted by: AttractiveRazar029
I would say this was my most enjoable build of lego so far. I have built 50 items in the lego product line and was very pleased with the results. I think it ws a good value for the money and did enjoy the music with the keys moving along with the songs.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
LOVE IT
on February 4, 2023
Posted by: InventiveShrub083
I've played piano all my life and have loved to build legos since I was little. I loved them even more as i got older and discovered bigger sets. This was a long build (took me a weekend of constant building) but SO worth it. I bought a light kit for it as well. I saw another review that said the motor didn't work, it worked for me just fine. but HIGHLY recommend :)
I would recommend this to a friend!
Written by a customer while visiting LEGO