not a good machine broke down with n a week of purchase
on May 9, 2018
Posted by: twanner
from fort lauderdale fl
Verified Purchase:Yes
just bought and its not working if i knew this i would not have purchase. Now i have to wait until a part comes and not to mention when i get it i have to figure out how to fix on my own . no one to come and fix
The product came on time as advertised. A washer was broken in the box and it took several times contacting the manufacturer before it was sent out. I could not use the machine for the first 4 weeks of having it. It took 5 calls before it was shipped 3 weeks later. The manufacturer said it was on back order but once I threatened to ship the machine back, they had it.
It arrived broken inside of the base and I haven't been able to use it at all because of the horrible noise that it makes. I've contacted the warranty company several times with NO response. Needless to say, I am returning the product.