Customer reviews from Mattel Shop
Thomas & Friends - Fisher-Price Thomas & Friends Talking Thomas & Percy Train Set
Average customer rating
4.5 out of 5
4.5
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
18
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
88%of customers recommend this product. 
(
22 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Thomas & Friends - Fisher-Price Thomas & Friends Talking Thomas & Percy Train Set
Customer Rating
5 out of 5
5
Love it
on June 5, 2021
Posted by: ThomassMommy531
from Baltimore, md
[This review was collected as part of a promotion.] my mom got the Thomas and Percy train set for my son on his last birthday. But I wanted to know if there are anymore talking trains or additional tracks I can buy. To add to his set. Thank you
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5 out of 5
5
Fantastic opportunities!!
on July 22, 2020
Posted by: Kecia
from Warsaw, OH, United States
[This review was collected as part of a promotion.] My children opened this up and spent time setting up the track, then three-plus hours playing with it, trying different train-cart configurations, and re-configuring the track pieces. It gives them lots of opportunity to build the suggested track layouts as well as having enough pieces to design their own tracks. They enjoy the interaction between the engines, and also think the loading bucket in the tunnel is pretty cool. We have had a few issues with engines jumping the track, but for the most part, it runs very smoothly and consistently.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
2 out of 5
2
My son loved it at first
on September 27, 2020
Posted by: Anonymous
from USA
I bought this for my son 3 weeks ago. He loved it until the button for Thomas stopped working. I have replaced the batteries and nothing is working. I'm attempting to reach out to customer service to find a solution for this issue.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattelSeptember 28, 2020
We're sorry your Thomas has stopped working! That's definitely not the experience we want for your son! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1 out of 5
1
Compatibility unknown
on February 27, 2021
Posted by: Nick37
from Bentonville, AR
On the box, it shows that this set can be added on to with additional sets purchased separately but nowhere on the box or in the included instructions does it say what the set is compatible with. I see "Track Master" on many other sets but not this one so it leaves me wondering.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattelMarch 1, 2021
This Set is compatible with all TrackMaster tracks and Engines. We're sorry for any confusion!
Written by a customer while visiting Mattel Shop
Customer Rating
4 out of 5
4
Amazing toy!
on July 16, 2020
Posted by: Katie727
from Columbus, OH, United States
[This review was collected as part of a promotion.] My daughter loves this! She hasent quit playing with it since we brought it home. Hours of fun for kids of all ages!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5 out of 5
5
Great Fun!
on July 16, 2020
Posted by: HeatherTX
from Palacios, TX
[This review was collected as part of a promotion.] I picked this out for my 5 year old son because he likes trains, and he loves anything involving a track. I really thought he'd play with it one time and become bored, but that wasn't the case. He plays with it many times throughout the day and tells me it's his favorite toy. He says "I really love my Thomas train track!"
My son loves how big the whole track is (which is much bigger than I thought it would be which isn't a bad thing at all). Included with the track were Percy and Thomas. He loves that they both make noise and that they work independently of each other. His other favorite thing about the track is the tunnel. It's quite a big tunnel that goes on the track, and it's made of plastic as well as cloth. I will say that the whole track is made very well and is pretty sturdy. Sometimes Percy and Thomas will derail, but it doesn't happen often. There's some little extras that come with the track to make it more decorative which is a nice touch. My son also enjoyed putting the stickers on everything though he did have to have help with some of the stickers.
The track does require assembly, but it doesn't take too too long to put together. I'd say it took us maybe 10 minutes, if that, to put together. I had to help my son though because he had no idea what went where. He was eager to place the tunnel and the bridge though.
Overall, the Thomas & Friends Talking Thomas & Percy Train Set is such a fantastic toy. It's well built and will provide hours of entertainment. My son enjoyed everything. When asked if there was anything that could have been better, he said he couldn't think of anything. My son and I would definitely recommend this product for children aged between 3 and 6. It really is a lot of fun!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5 out of 5
5
Fun Train Set!
on July 18, 2020
Posted by: Frizzpuff
from Germantown, MD, United States
[This review was collected as part of a promotion.] My two boys love this train set! It can be built in multiple configurations and includes two talking engines. Favorite features include: a tunnel where you can have a rock drop into the cargo hold of the trains, a double track where the two trains can meet to chat, and the bridge! We also like how this connects to our other track master sets to make even larger creations.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5 out of 5
5
Calling All Thomas Fans!
on July 19, 2020
Posted by: DebbyTaylor20
from Nashville, TN
[This review was collected as part of a promotion.] This set has multiple features sure to please any young engineer. Thomas and Percy talk to each other and have adventures on with the features included. This set brought squeals and thrills from our four year old; well made and compatible with other trackmaster items. Love it!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
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