Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Customer Rating
5
Excellent customer service fast delivery
on January 12, 2021
Posted by: Travis
from South Carolina
We really enjoy having the nugget ice for the kids drinks. Best Christmas present for the whole family..
Response from NewairBy NewAir , Customer Service , January 13, 2021
Thank you for your review. We are happy to hear this ice maker has made a perfect Christmas gift for your family.
Written by a customer while visiting Newair
Customer Rating
5
"Good Ice" Fast and Easy to Use Nugget Ice Machine
on January 13, 2021
Posted by: GMonty
from Murrieta, California
I received the Nugget Ice Maker for Christmas and have had the enjoyment of eating the so called "Good Ice" every day. I like how fast the unit produces Ice once you press the button. The Nugget Ice maker is super easy to use with the one button operation. It's nice that the Nugget Ice maker alerts you when you need to fill up the tank which is very easy to do as well. Overall this is an excellent countertop Nugget Ice Maker that will make plenty of "Good Ice" for the whole family to enjoy.
Response from NewairBy NewAir , Customer Service, January 13, 2021
Thank you for posting your comments in regards to the NIM040SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Features are great
on January 14, 2021
Posted by: Bobby71
from Guntersville Al
Had mine three weeks and it quit working. It took less than a week for them to have a new one at my front door. Customer service was great. As for the ice maker other than it being a little noisy, it makes enough ice to keep my family of 5 enough ice to las a week. We love it.
Response from NewairBy NewAir , Customer Service, January 14, 2021
Thank you for the 5-star review and for posting your comments in regards to the NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Best gift
on January 14, 2021
Posted by: Lyzza
from Texas
I received this ice machine as a gift for Christmas from my kids since they knew I would make regular weekly trips to Sonic to purchase a bag of ice. The nugget ice is my comfort item. I now have it at my convenience anytime I want it. Thank you!
Response from NewairBy NewAir , Customer Service, January 15, 2021
Thank you for the 5-star review and for sharing your thoughts about the NewAir Countertop Nugget Ice Maker 40 lb.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love my Newair Nugget ice
on January 17, 2021
Posted by: Shannel
from Logandale, Nevada
I love this machine. It fits nicely on my counter and makes the best ice ever. It makes ice quickly after being turned on. I was worried because I had read reviews that takes about how loud it was, but I would disagree with it. The noise is not bad especially for the satisfying ice. Also the costumer service of newair is so good to work with. i would string recommend this ice machine to anyone.
Response from NewairBy NewAir, Customer Service, January 18, 2021
Hello,
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Love Newair Nugget Ice Maker
on January 21, 2021
Posted by: Lupe1512
from Visalia, California
I bought it a month ago and my family of 5 athletes love it. Unfortunately it started to not finish the ice making cycle and I contacted customer service and spoke to Ingrid, who was amazing and was able to help me. I will be receiving a new unit soon and can’t wait to continue our love affair with the nugget ice maker. We understand that things sometimes don’t work and that’s okay this product is amazing and customer support was the best hassle free experience. Will definitely recommend and buy again.
Response from NewairBy NewAir, Customer Service, January 21, 2021
Hello,
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir!
Best Regards
Customer Care
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Love this Ice Machine
on January 21, 2021
Posted by: Kelly B
from Houston Texas
We were so excited to find a good quality counter top ice maker that makes the most amazing nugget ice. It produces a good amount of high quality ice and even has a self cleaning feature. Drinks just taste better with nugget ice!
Response from NewairBy NewAir, Customer Service, January 24, 2021
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Nugget Ice
on January 22, 2021
Posted by: Deb120405
from Piedmont SD
We love our new Nugget ice maker. Was a little concerned as the first one we received didn't work. But we had absolutely no problems returning it. We received our new one in about 4 days! Love the Nugget ice
Response from NewairBy NewAir, Customer Service, January 24, 2021
Hello,
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair