Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Posted by: Edbird32
from Undisclosed
Verified Purchase:Yes
We purchased 2 different ice makers from different manufacturers and had to return them both because they only worked about a month. Not sure why, but they just quit filling. We've had our Newair for about 2-3 weeks and so far it's doing great. We DO use spring or distilled water and the ice is perfect. It keeps up with our family fine. My wife is a big "ice chewer" and this is SO much easier on her teeth. Hopefully things keep working well but we are pleased so far.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the NewAir Nugget ice maker. We highly appreciate your feedback and happy to hear the unit meets your family's needs. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the NewAir Nugget ice maker. We highly appreciate your feedback and happy to hear the unit meets your family's needs. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: LFDHAZMAT
from India
Verified Purchase:Yes
I purchased this for my wife and she absolutely loves the nugget ice!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit NIM040SS00. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit NIM040SS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: AbbyRiR
from Florida
Verified Purchase:Yes
I am thrilled with this ice maker. It's super user friendly, perfect for hosting parties, and simple enough for daily use. It fits great on my counter top and easily fits into a bottom cabinet should I decide to store it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Lynnie
from Edmond, OK
Verified Purchase:Yes
After all these yrs, I finally got my ice machine. I talked about it forever and I finally found the perfect one. My NewAir Nugget Ice Maker makes perfect "sonic" ice. Great crunchy, chewable ice that is just right for tasty drinks or just eating!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget Icemaker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget Icemaker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Outstanding customer service and support
on February 27, 2022
Posted by: KMB
from Houston, TX
Verified Purchase:No
Experienced one issue. Their team handled it immediately.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM040SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM040SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Ice maker.
on February 4, 2022
Posted by: Keith
from Oklahoma City
Verified Purchase:No
we use this in our kitchen. We call it our sonic Ice machine
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NIM040SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NIM040SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: bsthummel27
from Broken Arrow, OK
Verified Purchase:Yes
I have really enjoyed this ice maker. I leave it next to my kitchen sink on the counter for easy access to drain it between cycles and add more water easily. It does want you to run the cleaning process between uses but if you run the cleaning cycle once a week you shouldn't have issues. I only gave it a four star rating instead of a five star because I have had two replacement units sent to me. They DO stand by their products and I love that it's a no hassle deal when something does go wrong. This model initially had issues with the sensors failing but now that it's corrected and I'm on my third unit, I am as happy as when I first got it. The ice is very much like "Sonic" ice and I drink so much more flavored teas now that I have this ice maker. I love being able to bag up the ice ahead of time and store it in my deep freeze so that once the weekend comes I don't have to go buy bags for the trips to the lake and to the ball field! It's a mighty little machine! You will love it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Kparness92
from Clarksburg, MD
Verified Purchase:Yes
I've had this ice maker for a few weeks now and it's fantastic. Very easy to use right out of the box! Just fill with water and turn it on!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair