Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Posted by: A glimpse inside 02
from Jacksonville Fl.
Verified Purchase:Yes
Restaurant quality ice at home It's some thing that is now achievable with this machine. To be honest sometimes my wife will only pick a restaurant due to the fact that they have nugget ice. To have this option at home is really something special
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NIM040SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NIM040SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I love this machine!
on March 2, 2022
Posted by: KetoneGypsyMama
from Las Vegas, NV
Verified Purchase:No
Makes the best pebble ice. Definitely a must have and will buy product again. Ultimate ice - like Sonic ice but at the convenience of home!!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: LC2020
from Undisclosed
Verified Purchase:Yes
We turn it on every morning and the bucket fills up with ice in less than an hour. The Nugget Ice maker is perfect for Cocktails, ice coffee, blended protein shakes and just about anything! The ice doesn't melt as fast and keeps your drinks cool for longer! Looks sleek in our kitchen and takes up as much space as a blender! A must have :)
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Awesome Product, AMAZING Customer Service & Support
on February 7, 2022
Posted by: Miacrkce
from North Carolina
Verified Purchase:No
We use our Ice Machine EVERYDAY! We were extremely upset when the motor had issues and would not work. Alai and Ingrid were amazing in helping me troubleshoot the issues, and replace our unit! THANKS
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM040SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM040SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lynda
from Undisclosed
Verified Purchase:Yes
Easy to use and makes great ice. A little noisy at times but worth it. My daughter loves it! Customer service is fabulous! NewAir has been great.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Bobby71
from Guntersville Al
Verified Purchase:Yes
Had mine three weeks and it quit working. It took less than a week for them to have a new one at my front door. Customer service was great. As for the ice maker other than it being a little noisy, it makes enough ice to keep my family of 5 enough ice to las a week. We love it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Kelly B
from Houston Texas
Verified Purchase:Yes
We were so excited to find a good quality counter top ice maker that makes the most amazing nugget ice. It produces a good amount of high quality ice and even has a self cleaning feature. Drinks just taste better with nugget ice!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Posted by: Brian W
from Carson City NV
Verified Purchase:Yes
Bought this ice maker a few months ago and couldn't be happier. Produces the perfect size ice in about 20 minutes and you are able to retrieve ice during production. Well built and looks good in the kitchen.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair