Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Posted by: Laurenolson
from Portland, OR
Verified Purchase:Yes
For the last few years, my boyfriend who requires ice with every beverage had been using small silicone ice trays he has to refill every day. Since getting the nugget ice maker all I hear about is how nice it is to just be able to scoop out ice whenever he wants. The ice maker is very easy to use, you just pour water in and close the lid. It does make a small humming noise when going which is to be expected, and within no time at all we have a bin full of ice. If I know I'm having people over, I dump the ice into a bin in my freezer so I can easily make more and it works like a dream!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Countertop Nugget Ice Maker 40 lb. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Countertop Nugget Ice Maker 40 lb. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Aeryn
from Winter Park FL
Verified Purchase:Yes
I just got this machine yesterday. I love the ice but there are two water lines on the back and no drain valve. I ran the clean cycle before I started using it. I am getting a film in my glasses and in the water when the ice melts. I do not see a way to drain it. How do I drain the icemaker and clean it out so that I get no more film?
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for leaving a review on your nugget ice maker. The unit can be drain from the back of the unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for leaving a review on your nugget ice maker. The unit can be drain from the back of the unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Posted by: Rick TN
from Memphis Tn
Verified Purchase:Yes
I did a good bit if research before settling on this New Air product. The New Air Nugget ice maker is compact, makes more ice than we need and came at an affordable price with a one year warranty. I am very happy with the performance.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NIM040SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NIM040SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Nikki1204
from Valdosta, Ga
Verified Purchase:Yes
I have wanted a nugget ice maker for years, and until I got this one for Christmas we bought 2 bags of sonic ice a day. I love how fast it makes ice. I do wish I could control the shape or size, as our ice seems to be more hexagonal than cylinder shaped. And it does this thing once in a while where it just makes a loud whining noise and has to be unplugged to get it to stop. But all in all I love it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget ice maker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget ice maker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this unit!!!
on February 8, 2022
Posted by: Ash
from MI
Verified Purchase:No
We simply love this unit and how fast it makes delicious ice!!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NIM040SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NIM040SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Eileen24
from Maple Shade NJ
Verified Purchase:Yes
My children bought this for me for Christmas & I am in LOVE! We turn it on every morning and have ice pumping all day long. I even take this machine with me on vacations, I love it that much. There were days I would drive to sonic multiple times a day to get ice, but that's not the case anymore because of my own NewAir machine! I couldn't be more happy with my gift!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NIM040SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NIM040SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
"Good Ice" Fast and Easy to Use Nugget Ice Machine
on January 13, 2021
Posted by: GMonty
from Murrieta, California
Verified Purchase:Yes
I received the Nugget Ice Maker for Christmas and have had the enjoyment of eating the so called "Good Ice" every day. I like how fast the unit produces Ice once you press the button. The Nugget Ice maker is super easy to use with the one button operation. It's nice that the Nugget Ice maker alerts you when you need to fill up the tank which is very easy to do as well. Overall this is an excellent countertop Nugget Ice Maker that will make plenty of "Good Ice" for the whole family to enjoy.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NIM040SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NIM040SS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love it!
on December 8, 2021
Posted by: Colleen
from PA
Verified Purchase:No
The entire family loves it. Had an issue with my unit. Contacted customer service and they quickly resolved it. Very pleased with my overall experience.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair