Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2 out of 5
4.2
(338 Reviews)
Open Ratings Snapshot
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product. 
(
34 out of 35
)
Best Buy Privacy Policy
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Customer Rating
5 out of 5
5
Great Ice Maker!!
on December 16, 2020
Posted by: Renae K
from Chattanooga, TN
Verified Purchase:Yes
The NewAir Countertop Nugget Ice Maker is very easy to install and set up upon receiving it. Within minutes we had the "Good Ice" everyone was craving! This ice maker is the perfect size for your counter top. We use it daily, all day long here in our employee breakroom. We have had many ice makers and the ice this unit puts out is adequate and totally enjoyed by all.!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Who doesn't love the good Ice!!
on December 4, 2020
Posted by: Mike E
from Bakersfield California
Verified Purchase:Yes
Bought this ice machine because I wanted the good ice. And at 40 lbs a day we never run out. I work away from home every other day and having the good ice is like a little bit of home while I'm gone. I even got ice bags so if friends want the good ice I can sent them home with a bag. It took me a while to make buy but now I wish I wouldn't have waited. Great machine
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NIM040SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great design and easy to operate.
on March 2, 2021
Posted by: Kbevill1
from Livingston Louisiana
Verified Purchase:Yes
I bought mine 2 months ago. I love that it makes a lot of ice and I really like the cleaning feature on it. Very easy to use
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
New Air Nugget Ice Maker
on July 27, 2020
Posted by: Coco Kennedi
from Tracy, Ca
I had my mind made up to purchase a nugget ice maker from another company when I saw a YouTube unboxing and review for the New Air ice maker. I bought the machine and set it up the following day. The machine worked for two days and then suddenly stopped producing ice. I regret making this expensive purchase.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Nugget Ice
on January 21, 2021
Posted by: Deb120405
from Piedmont SD
Verified Purchase:Yes
We love our new Nugget ice maker. Was a little concerned as the first one we received didn't work. But we had absolutely no problems returning it. We received our new one in about 4 days! Love the Nugget ice
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,

Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!

Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,

Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!

Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Machine
on March 5, 2021
Posted by: WRowe
from Ohio
Verified Purchase:Yes
We use this machine daily and love it. Perfect nugget ice. Well constructed. We look forward to using it when camping.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NIM040SS00. We highly appreciate your feedback. Thank you for choosing NewAir
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NIM040SS00. We highly appreciate your feedback. Thank you for choosing NewAir
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Everything should be on the rocks!!!
on January 28, 2021
Posted by: Jacoby Jones
from Flagstaff, Az
Verified Purchase:Yes
This machines is by far my favorite new gadget. It makes perfect ice and saves spending lots of money on fountain drinks. I really does pay for itself if you drink beverages as often as I do.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget ice maker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Nugget ice maker. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Perfect Ice and great customer service
on December 7, 2021
Posted by: Tom
from Clovis, CA
Verified Purchase:No
Bought this ice maker about a year ago and it was exactly what we wanted. Had some issue recently and customer service was prompt and resolved our problem very quickly.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
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