Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Posted by: kbaker
from Arizon
Verified Purchase:Yes
This machine makes perfect nugget ice. It works fast and is very convenient. My whole family loves and enjoys it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM040SS00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM040SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I love this Ice Maker! Perfect size ice.
on January 4, 2022
Posted by: Rwmoore
from Tennessee
Verified Purchase:No
I absolutely love this Ice Maker. It's the perfect ice from sonic and other restaurants that you can sit and just snack on. My favorite!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the Newair Countertop Nugget Ice Maker. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: slsanchez124212
from Albuquerque, NM
Verified Purchase:Yes
Love Drive Thru Slushies??? Love that Sonic nugget Ice??? I do too! In fact we would buy 10# bags of it! But it wasn't cost effective. I started to research a personal nugget Ice maker. 3000.00????? Nope, not me. Then we found NewAir!!!! Best nugget ice maker for the money. Machine pumps out ice by the (provided) bucket loads. We freeze nugget ice in gallon size freezer bags. You really can make 40 lbs of ice in a day!!! Ice breaks free and does not clump into unusable iceberg chunks! 5 out of 5 stars!!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Dallasmama
from Dallas, TX
Verified Purchase:Yes
I am sooooo pleased with my nugget maker. I used to purchase nugget ice from the store and it would end up becoming a huge iceberg, now I am able to make it from home without having to go into huge debt to get a nugget ice maker. It's the perfect size for my countertops, and it makes ice super fast!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM040SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Nanny5js
from Mineral Wells, Texas
Verified Purchase:Yes
I bought this machine in January and I love it! My family loves the good ice! We use it almost daily and it has been awesome having the good ice whenever we want! It has saved me many trips to Sonic to get ice! It's so very easy to use! Add water, turn it on and you have ice very quickly! I love my machine!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: BrianJ
from Arkansas
Verified Purchase:Yes
This may sound like a negative review at first but it is not. I purchased this unit and used the the heck out of it every day. It makes the best nugget ice in the world and in more quantity than we could use each day. Five months after purchase the unit stopped making ice. The problem ended up being a defective relay on the PC board. The PC board could not be replaced but NewAir says they will replace the unit at their expense. I loved the product even though a tiny electronic glitch killed it and rate my purchase at five stars since NewAir is standing behind their product.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NIM040SS00. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NIM040SS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Soclwrkr
from Austin TX
Verified Purchase:Yes
We bought his in April and it has served us well making perfect ice for hot early summer days. Sadly, it broke recently, but New Air is working hard to get us a new machine!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the Nugget icemaker.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the Nugget icemaker.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Fantastic Product
on December 1, 2021
Posted by: Lisa
from Minnesota
Verified Purchase:No
Love this ice machine it doesn't take long to get ice and it doesn't change the flavor of drinks. Customer service is also fantastic!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NIM040SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NIM040SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair