Customer reviews from Newair
40 lb Portable Ice Maker with Nugget Ice Production
Average customer rating
4.2
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
225
4 Stars
56
3 Stars
8
2 Stars
8
1 Star
41
97%of customers recommend this product.
(
34 out of
35)
Customer Reviews for 40 lb Portable Ice Maker with Nugget Ice Production
Customer Rating
4
Great Ice Maker
on December 17, 2021
Posted by: Dusty Rust
from Edmond, Oklahoma
Verified Purchase:No
We love the ice that we got from our ice maker! No more trips to sonic to get their ice. Easy to use and made ice quickly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM040SS00. We highly appreciate feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Tscott21
from Atlanta, Ga
Verified Purchase:Yes
We've been using the heck out of this ice maker. The nugget ice is way better than the ice our fridge makes
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NewAir NIM040SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NewAir NIM040SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Texas.LO
from San Antonio Tx
Verified Purchase:Yes
I've just received my ice maker a few days ago and have already made several bags of ice. It works just like it says and is very easy to use. I love Sonic ice and decided to treat myself by purchasing this ice maker. I highly recommend purchasing this ice maker if you are considering buying one.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NIM040SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NIM040SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Jeffbandy66
from Moorseville nc
Verified Purchase:Yes
I bought this unit for my wife for Christmas and she loves it I highly recommend this ice maker
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Nugget icemaker.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Nugget icemaker.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Garth5150
from Utah
Verified Purchase:Yes
Makes great soft ice. We did have a malfunction after 6 months, but they replaced it and Newair was easy to work with. Definitively recommend this nugget maker
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NIM040SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NIM040SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Yami
from Atlanta, Georgia
Verified Purchase:Yes
I couldn't wait to try the new nugget ice maker! I love nugget ice and now I get to have it at home. This machine makes ice super fast! In just a few minutes you can start making a new batch of ice (no more shopping for ice for summer parties!). It's easy to get started, clean and maintain. It doesn't take a ton of space on my countertop and fits perfectly underneath my upper cabinets.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NIM040SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Mara19
from Arizona
Verified Purchase:Yes
For as much as I paid for this u would think that it would work.....well the 1st day it worked then come the 2nd day ..starts making this horrible noise and just stops..then got it to work again only to run the water and then say the ice is full and the water needs to be filled..I emailed them but no answer..really wished it worked.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Codeman9684
from Petersburg In
Verified Purchase:Yes
I just received mine and my family loves it had a issue with pump but support got another on its way and the nugget ice is amazing they were great to deal with and will probably do more business with newair in the future great product and great service
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NIM040SS00. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NIM040SS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair