Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
2
Not worth the money
on July 10, 2021
Posted by: FranGary
from Vermont
The front 2 burners are designed to be Power boil which is great if that is all you do.
Can not use right burner over 1 if just sauteing vegetables or scrambled eggs for example.
Front left has 2 flames, but if you turn down outside one, the inside one is so small it burns center of pan without cooking outside.
I have very good cast Iron pans, and another brand new non stick.
Can not use right burner over 1 if just sauteing vegetables or scrambled eggs for example.
Front left has 2 flames, but if you turn down outside one, the inside one is so small it burns center of pan without cooking outside.
I have very good cast Iron pans, and another brand new non stick.
Also the powder coating on the grates started wearing off within 2 months.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 27, 2021
Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working
on November 10, 2021
Posted by: Carriezz
from Sebastopol, CA
Installed two weeks ago and is no longer working. Apparently, it needs a computer.
Long delays in obtaining necessary part.
Long delays in obtaining necessary part.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 11, 2021
Hey there, and thanks for letting us know of your experience. We sincerely hate to hear your range is no longer working. We know how frustrating that would be, especially when the product is so new. We'd like to assist.
Notice of your experience will be sent to our Cooking Products Design team for future review; we do appreciate your feedback, as we want to make sure we know about any possible areas of concern. If you needed an update on availability for a part, that department can be reached at 1-877-959-8688 and would be happy to help. We also have a breakdown of parts for your model, if that may be helpful: https://www.geapplianceparts.com/store/parts/assembly/PGS930YP1FS .
Our service department is available at 1-800-432-2737, if you need to arrange for an appointment to repair the issue with your range. We hope you are able to get this issue resolved soon, so you can enjoy your new range without any further trouble! If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
Notice of your experience will be sent to our Cooking Products Design team for future review; we do appreciate your feedback, as we want to make sure we know about any possible areas of concern. If you needed an update on availability for a part, that department can be reached at 1-877-959-8688 and would be happy to help. We also have a breakdown of parts for your model, if that may be helpful: https://www.geapplianceparts.com/store/parts/assembly/PGS930YP1FS .
Our service department is available at 1-800-432-2737, if you need to arrange for an appointment to repair the issue with your range. We hope you are able to get this issue resolved soon, so you can enjoy your new range without any further trouble! If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Why the lettering on the bottom drawer
on November 26, 2021
Posted by: UGH9
from Michigan
Disappointed in the lettering on the bottom drawer. I’ve tried removing them with no luck. Any suggestions?
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 29, 2021
Hi there,
Thank you so much for sharing your review with us. The writing is used during the manufacturing process and should come off with cleaning over time. We do apologize for this inconvenience. Best wishes. Mike@GEA
Thank you so much for sharing your review with us. The writing is used during the manufacturing process and should come off with cleaning over time. We do apologize for this inconvenience. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my GE Profile range
on April 2, 2023
Posted by: LP20309
from Gaithersburg MD
I’m happy with my GE Profile range. The stove top has a lot of room for large pots and pans. I’m glad I bought a model with an air fryer. Now I don’t have to take up limited counter space!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 13, 2023
Greetings,
Thank you so much for taking the time to write this review. We’re so glad to hear that you are enjoying your new range. It provides a large cooking surface that gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner.
If you ever have concerns or questions, we're always happy to help. Thanks for choosing GE to be part of your household! -Charlie@GEA
Thank you so much for taking the time to write this review. We’re so glad to hear that you are enjoying your new range. It provides a large cooking surface that gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner.
If you ever have concerns or questions, we're always happy to help. Thanks for choosing GE to be part of your household! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Really loud fan
on June 18, 2023
Posted by: ChristineK11111
from Vermont
We researched and decided on this model and we were really excited about it. Unfortunately we were not aware of the loud fan that starts once the oven hits 125 degrees. It’s extremely loud and annoying. We’re really bummed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
4
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 19, 2023
Greetings - We are glad you decided to reach out and share your review. We're so sorry that the noise is louder than expected.
We take all feedback seriously and are going to be sending this over to our product team to check out. This way we can steadily make improvements where needed. We agree that the sound level is important and having appliances be too noisy can cause a lot of annoyance.
Let us know if you have any other questions. We are always happy to help. - Jonathon@GEA
We take all feedback seriously and are going to be sending this over to our product team to check out. This way we can steadily make improvements where needed. We agree that the sound level is important and having appliances be too noisy can cause a lot of annoyance.
Let us know if you have any other questions. We are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This Appliance requires Internet To Function!
on September 30, 2023
Posted by: unwittingdupe
from Nowhere, USA
I will never connect my basic gas stove to my network to unlock a feature like the air fryer. There's no good reason to connect basic appliances to the internet. It's unacceptable.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, October 2, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new GE Profile gas slide-in range. We are sorry to hear that you are not completely satisfied with your range because some features require Wi-Fi to function. If you should have any questions or concerns, you can contact 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
Thank you for your review, and for trusting our brand for your home. Have a great evening! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile gas slide-in range. We are sorry to hear that you are not completely satisfied with your range because some features require Wi-Fi to function. If you should have any questions or concerns, you can contact 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
Thank you for your review, and for trusting our brand for your home. Have a great evening! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
You should not need to connect to Wi-Fi to use bas
on March 3, 2023
Posted by: Steve98252
from Granite Falls Washington
While the oven overall is nice, it is required that you connect to Wi-Fi to use convection features. This is not advertise this way you do not find this out until you've made the purchase and installed it. It should be illegal, I argue it may very well be.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 6, 2023
Hello- We appreciate you taking the time to send us your review. We are glad that overall you like your gas range. We are sorry that you werent very happy with the WIFI feature on the unit. We take feedbak seriously and will be sending this along to our design teams and engineers so that they may use it as constructive feedback in future builds. Please let us know if we can help with anything else in the future. Sincerely- Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look!
on March 8, 2018
Posted by: GEsthebest
Sturdy knobs. Easy to clean. Even cooking. Not sure about rack holders. Rack scraped when pulling turkey out if oven. It cleaned up fine but I miss the tooling rack as my other GE wall oven.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com