Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
1
I would advise anyone NOT to purchase this product
on July 5, 2018
Posted by: LaRee
from Boise
We purchased one 6 months ago and are having our 3rd one delivered because of a faulty control board, they have tried to order a new replacement part and always on back order. Will never purchase a GE appliance again! Having to wait six months to having a working oven is ridiculous, and why don’t they have replacement parts!! We will see if the 3rd one works, if not the company is getting a call for a full refund!
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly designed, On 2nd Repair in 6 Months
on October 10, 2018
Posted by: EronC
from Columbia, MD
Stay away from this gas range from GE. We have had it for 6 months and it is on its second repair for two completely different problems.
Also, GE has designed the griddle with one burner in the middle- the result is that it does not heat the griddle evenly. I can't understand what they were thinking. That alone is a very good reason not to purchase this oven...another issue is that the surface is extremely easy to scratch and the burners themselves have stained in a way that cannot be clean.
Since you are not allowed to mention service issues on this review forum, I will just say that the oven was broken when it arrived with a fan issue, and now it needs a new control panel because it turns itself off while preheating and doesn't maintain the correct temperatures.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken already
on February 9, 2018
Posted by: Crissie
from Virginia, USA
My new gas range was installed a week ago and I loved it. Then, I preheated it to bake a dish for dinner. After it preheated, I put the dish in the oven and went into the den to sit down. When I came back in a few minutes, the oven had turned off and the clock was blinking. I thought we had a power interruption, and turned the oven back on and reset the clock. I turned around, and it blinked out again, only this time the entire digital display scrambled. This happened about ten more times. I have called the repair service and am so upset that my new range is not working properly already
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems after only 4 months of use
on February 23, 2018
Posted by: TTTT3232323
from Torrance, CA, USA
After owning this range for only 4 months, the oven light bulb burned out (after minimal use). We had previously owned a GE range for over 15 years, and never had a problem with the bulb burning out. We can only hope that things do not get worse. We should have listened to the other customers who had problems with GE. Apparently, their quality control is lacking when it's made outside the U.S.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Noise
on November 8, 2018
Posted by: Jackhohnson32
from Macomb Michigan
The fan makes noise during baking.
See other reviews common problem
See other reviews common problem
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
If it only worked
on February 5, 2021
Posted by: 15Bobcat
from Ny
Looks nice. Has great features. If it only worked, would be great.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 8, 2021
Hi 15Bobcat - We are deeply sorry to hear your new range is not working and sincerely apologize for any inconvenience. This is frustrating, we know. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. - Sharon@GEA
We hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Good to look at, not to cook on
on January 6, 2022
Posted by: cldd
Because gas range has sealed cooktop, if spillover occurs while cooking and spill goes under cooktop, you must schedule service/repair to have them open cooktop to clean it up. Because spillovers do happen, why didn't GE provide a better cooktop to allow owner to clean. The reviews I read did not mention this as problem and I did not realize that this would be a problem before I purchased this.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, January 7, 2022
Hi, we're sorry you had this problem with your range. We understand how inconvenient this is, and we appreciate you making us aware of the issue. We'll be looking further into the design of this cooktop and we'll be here if you have any further questions or concerns. Thanks for leaving a review and have a great day. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Perpetual Electronics Issues
on October 15, 2022
Posted by: ThisIsRequired
from Boston
The cooktop works fine but the oven has had ongoing issues with the electronics and is prone to shut off with out any interaction from us at all. Have had techs come 2 - 3 times to fix but the problem persists. I would not recommend GE products after this experience.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 18, 2022
We’re sincerely sorry for the ongoing issue with your gas range. We understand how frustrating this must be, and we assure you we expect a better experience.
After taking a look, we can see you have another service visit for the end of this month to continue the work on this range. We’re confident our techs will get to the bottom of this, and you’ll be able to continue enjoying your unit for many years.
We are very thankful for your insight and will be forwarding it for review. We’re always happy to help. -Gina@GEA
After taking a look, we can see you have another service visit for the end of this month to continue the work on this range. We’re confident our techs will get to the bottom of this, and you’ll be able to continue enjoying your unit for many years.
We are very thankful for your insight and will be forwarding it for review. We’re always happy to help. -Gina@GEA
Written by a customer while visiting geappliances.com