Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
1
Great features if it worked
on November 3, 2023
Posted by: br13
I would love it but waiting on service because the oven won't work
Response from geappliances.comBy Devin, GE_Appliances, November 3, 2023
Good afternoon,
We appreciate you taking the time to leave a review. We are truly sorry to hear that you have an upcoming service appointment scheduled due to your GE Profile Series gas range not working. We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand so you can enjoy the various features this model has to offer.
Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review. We are truly sorry to hear that you have an upcoming service appointment scheduled due to your GE Profile Series gas range not working. We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand so you can enjoy the various features this model has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy Product.
on November 10, 2023
Posted by: MarkC59
from Covina, CA
Brand new range---Oven failed to work, Stove Top works great. Service number impossible to get thru.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 13, 2023
Oh no! We are so sorry to hear that your oven is no longer operating as designed. This is definitely not the experience that we expect with any of our products. We recommend scheduling service to get this issue properly diagnosed and resolved. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as quickly as possible! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Product Failure
on November 10, 2023
Posted by: MarkC59
from Covina, CA
Brand new range. Just installed. Stove Top works great. Oven fails to start. Have to wait 10 days for a Tech to come out
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 13, 2023
Hi there! Thank you for taking the time to leave us a review. We are so sorry to hear that your oven is not operating as designed. We see that you do have a service appointment in place, and we recommend keeping it due to high demand. We are confident they will get this oven issue resolved as quickly as possible.
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
New range is a lemon
on November 11, 2023
Posted by: KMiller312
Looks great. But the digital display and Wi-Fi aren’t working, so this brand new oven isn’t operational. I should’ve kept the ugly functional one I used to have.
Response from geappliances.comBy Devin, GE_Appliances, November 13, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Profile Series gas slide-in range. We are pleased to hear that the range looks great in your kitchen, however, we are sorry to hear that the digital display and wi-fi isn't working. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Profile Series gas slide-in range. We are pleased to hear that the range looks great in your kitchen, however, we are sorry to hear that the digital display and wi-fi isn't working. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Mr
on November 17, 2023
Posted by: S1958
from Oxford, ma
This range is a fire hazard, the gas oven has blown up when gas was turned on, repaired and 2
Months later did it again.
Months later did it again.
this range is a dangerous item and it is only 2 years old
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Oh no! We are so sorry to hear that the oven has blown up when the gas was turned on. This is definitely not the experience that we expect with this range. We recommend scheduling service to ensure your gas connections are properly installed and your unit is operating as designed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Again, we are deeply apologetic about your experience with this range, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEAppliances
Again, we are deeply apologetic about your experience with this range, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliance
on January 1, 2024
Posted by: Guytano
from Long Island NY
So far so good. Living up to its name. Air fry function is spectacular. Heats up food super quick on top and in stove. Very satisfied with my purchase.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
can NOT use temp probe with air fry mode
on January 12, 2024
Posted by: Disappointedxxx
from NC
I would love it more if you could use the temp probe with the airfry mode. What bothers me most is noone has given me a positive response regarding this. That is, will there be a software upgrade to fix the problem? Or not?
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy & Smooth operation
on January 13, 2024
Posted by: Zmonstr
from Mnpls, MN
Love our new oven. Looks great! Works great! Very smooth and easy operation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com