Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,062 Reviews)
Rating breakdown 3,062 reviews
5 Stars
2,227
4 Stars
531
3 Stars
120
2 Stars
55
1 Star
129
92%of customers recommend this product.
(
2,471 out of
2,692)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
5
Wonderful!!!!
on July 25, 2023
Posted by: Jenn199
from Los Angeles
I’m really happy with my purchase of my new GE gas convection range. The 2 high gas powered burners can boil water very quickly. My favorite feature is the integrated grill/griddle. The food cooks very evenly on the cooktop and in the oven. I find the Wi-Fi connectivity very useful as I am noticed when the oven preheat is complete or when the cooking session is complete. The stainless steel is beautiful and easy to clean. 4)3 grates and griddle clean well and have not rusted, the knobs for the burners are superb and stay pretty clean while cooking due to their from facing position, no more greasy knobs. I have not regretted my purchase at all. This GE replaced a 4 yr old LG has range that I had nothing but issues with, after the many repairs and parts replacements, I gave up on my LG and decided to go with GE. I am one that cooks 3 meals a day at home and I needed a range that can withstand heavy use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Excellent stove
on August 6, 2023
Posted by: Nydiane
from Centereach ny
I love how easy it is to use. Control are easy to ready and laid out well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 7, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new range; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying the easy-to-use controls. We love the convenience you get when connecting this model with our SmartHQ app, and the no-preheat air fry is excellent for cooking countless crispy creations. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
We’re thrilled that you’ve been impressed by your gorgeous new range; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying the easy-to-use controls. We love the convenience you get when connecting this model with our SmartHQ app, and the no-preheat air fry is excellent for cooking countless crispy creations. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
My first GE appliances is a failiure
on August 9, 2023
Posted by: ShyK
We are using the stove but I never used the oven and it's not wrking now.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 9, 2023
Hello - Thank you so much for reaching out and sharing your experience. We are so sorry to hear that your range isn't working properly. That is not the kind of first impression we want to give.
We definitely can help with this though, we suggest getting in touch with our service team and scheduling one of our approved technicians to come out and check everything. This way you can get back to enjoying your new range as soon as possible. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We definitely can help with this though, we suggest getting in touch with our service team and scheduling one of our approved technicians to come out and check everything. This way you can get back to enjoying your new range as soon as possible. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Style & design nice
on August 17, 2023
Posted by: Mrrk
from Miller Place, NY
Yes our family has been a loyal customer of GE products for decades. We just renovated our kitchen with all new GE Profile appliances (4) and have not gotten one manual or pamphlet so we can review all the features. We are in our70’s and are not computer savvy. Pamphlets and or manuals would have been very helpful. So we are very dissatisfied with the GE Company for not taking into consideration the older generation
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed would be an understatement.
on August 17, 2023
Posted by: BigPaulie
from Lansdale,PA
Waited 7 months to get our range and after 3 weeks having the oven stopped working. Now our parts are on back order pathetic. Would never recommend a GE product ever again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 21, 2023
Oh no!
We're so very sorry to hear that your new range has stopped working. This is certainly not the experience we desire for you and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience! - Tierra@GEA
We're so very sorry to hear that your new range has stopped working. This is certainly not the experience we desire for you and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Pros and cons
on September 22, 2023
Posted by: Kitchy
from Pa
Great range. I love how it connects to microwave. I find it is hard to clean range top and the grates scratch stainless steel top of range.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 25, 2023
Hi,
Thanks so much for taking the time to share how things are going with your new range. We appreciate the honest feedback and we're more than glad to provide some useful tips on cleaning the unit. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17331
We hope this helps! Please let us know if there is anything else we can assist with. Have a wonderful week! - Tierra@GEAppliances
Thanks so much for taking the time to share how things are going with your new range. We appreciate the honest feedback and we're more than glad to provide some useful tips on cleaning the unit. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17331
We hope this helps! Please let us know if there is anything else we can assist with. Have a wonderful week! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
SCRATCHES VERY EASILY!!! Just about anything will
on September 26, 2023
Posted by: GE OVEN profile owner
SCRATCHES VERY EASILY!!! Just about anything will scratch it even with the most care taken not to harm it.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 27, 2023
Hi,
Thanks for leaving a review. We're sorry to hear this range is scratching easily, but we're committed to assisting you with this. If your appliance is scratched, please refer to page 21 of the owner's manual for cleaning tips. Here's a link you can use.
https://products-salsify.geappliances.com/image/upload/s--nKncbTVu--/71f1368eb58a5f91c89ccd05051146867e348750.pdf?_ga=2.47256868.245936151.1695650854-575474648.1665505672
We're glad we could help. Please let us know if you have more questions.
-Sylvia@GEAppliances
Thanks for leaving a review. We're sorry to hear this range is scratching easily, but we're committed to assisting you with this. If your appliance is scratched, please refer to page 21 of the owner's manual for cleaning tips. Here's a link you can use.
https://products-salsify.geappliances.com/image/upload/s--nKncbTVu--/71f1368eb58a5f91c89ccd05051146867e348750.pdf?_ga=2.47256868.245936151.1695650854-575474648.1665505672
We're glad we could help. Please let us know if you have more questions.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great range great futures!
on October 21, 2023
Posted by: Raad Audo
Love everything about this GE Range. Just was suggestion., if you could replace the stainless steel top with a black top to prevent scratching, it would be a much better range to clean and to maintain, and to last longer scratch free.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com