Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
1
Poor design and technology -do not buy!
on December 21, 2025
Posted by: JeshB
from denver, colorado
If I could give no stars, I would. It has been less than a year since I bought this unit and the digital display that controls the oven has gone blank for the second time. While it is again covered by the warranty and the Bodewell that GE contracts with came out and ordered parts with a promise to get it resolved, the issue remains that i do not have an oven over the holidays. Additionally, now I fear that it will go out again and it will be out of warranty at that time.
Now, on to the design of this unit. It is simply very very poor. I had a GE profile before and did not have this issue but this one is very poorly built as follows:
1. It scratches very very easily -so wiping it down stresses me out as the scratches keeps getting worse and worse. It is less than a year old and see my the state of my stove on the pictures.
2. The little rubber pegs that the grate sits on keeps popping off and not easy to put back and very easy to loose. This makes the grate sit unevenly on the stove.
3. On the front of edge of the stove the two metals overlap and where they overlap -debris and grease gets trapped and very hard to clean.
4. And technology issue of the digital diplay going out twice in a year I have already mentioned.
Now, on to the design of this unit. It is simply very very poor. I had a GE profile before and did not have this issue but this one is very poorly built as follows:
1. It scratches very very easily -so wiping it down stresses me out as the scratches keeps getting worse and worse. It is less than a year old and see my the state of my stove on the pictures.
2. The little rubber pegs that the grate sits on keeps popping off and not easy to put back and very easy to loose. This makes the grate sit unevenly on the stove.
3. On the front of edge of the stove the two metals overlap and where they overlap -debris and grease gets trapped and very hard to clean.
4. And technology issue of the digital diplay going out twice in a year I have already mentioned.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, December 23, 2025
We’re sorry to hear you’ve had multiple issues with the digital display, and other issues with your range. We’d like to help with your situation. Regarding any issue with cleaning, we recommend following the cleaning tips that start on page 21 of the manual, available at this link: https://products-salsify.geappliances.com/image/upload/s--Ep_UyQZm--/5437ce96292526d3a9f0141e97ee310f62a506c0.pdf. We also have an article with information about addressing scratches, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697
Your feedback regarding the rubber pegs, overlap on the front, etc. will be shared with our product team for consideration. We’ll also be reaching out over email to discuss this situation with the digital display with you further; please respond at your earliest convenience, so we can help with reaching a solution for your situation.
Your feedback regarding the rubber pegs, overlap on the front, etc. will be shared with our product team for consideration. We’ll also be reaching out over email to discuss this situation with the digital display with you further; please respond at your earliest convenience, so we can help with reaching a solution for your situation.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great stove
on December 25, 2025
Posted by: Manuel o
from 13301 Grenoble Dr
Thanks very much for excellent product and great stove alls technology is very good and easy to used
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Profile Range quality NOT there
on January 3, 2026
Posted by: NFL23
The GE Profile Gas Range unfortunately malfunctioned on day one. There is a cooling fan in the rear of the range on the right that makes a loud clicking/buzzing noise when the oven is on. When online researching this problem, it appears to be an ongoing issue that others have experienced. The oven does not stay on and this could be due to the buzzing issue and perhaps this problem short circuited the controls for the oven. In addition you can also see insulation when you look down the vent holes in the back and on the device we got a loose screw was laying inside the back of the range. Perhaps this range is a lemon but we have to go through all the hoops to get service in since it under warranty so this may all resolve BUT just NOT what you expect from a brand new appliance.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, January 7, 2026
We’re sorry to hear you’re having multiple issues with your new range, and we’d like to assist with your situation. Regarding the issue with the oven not staying on, we recommend disconnecting the appliance from power for a couple of minutes before reconnecting, to reset it. Information about what to check if the oven appears not to work is available on page 28 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--Ep_UyQZm--/5437ce96292526d3a9f0141e97ee310f62a506c0.pdf
We do expect some sound from the cooling fan as it operates; if that sound isn’t normal, we’re confident a technician will be able to address that as well as any other issues, including the loose screw, the oven not staying on, etc. If you haven’t already set up a service appointment or need to get back in touch with our team, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We do expect some sound from the cooling fan as it operates; if that sound isn’t normal, we’re confident a technician will be able to address that as well as any other issues, including the loose screw, the oven not staying on, etc. If you haven’t already set up a service appointment or need to get back in touch with our team, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com