Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,062 Reviews)
Rating breakdown 3,062 reviews
5 Stars
2,227
4 Stars
531
3 Stars
120
2 Stars
55
1 Star
129
92%of customers recommend this product.
(
2,471 out of
2,692)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
5
Amazing Stove
on January 7, 2024
Posted by: Happycouplesince88
from New York
This stove is amazing! So far I Love everything about it!! Only down fall is certain features like air fry is not available unless it on WiFi.. but I’m in love with it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as advertised!
on January 7, 2024
Posted by: Dissapointed 01
from MD
Easily scratched when cleaning. The hard to remove scratches are permanent
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Brittany, GE_Appliances, January 12, 2024
Hey there,
We appreciate you taking the time to provide feedback on your new range. We apologize that the unit has scratched easily. We recommend following the cleaning tips outlined in the owner's manual for the best outcome. You can find the cleaning information on page 21 of the link provided.
https://products-salsify.geappliances.com/image/upload/s--nKncbTVu--/71f1368eb58a5f91c89ccd05051146867e348750.pdf?_ga=2.139670259.111194673.1704726094-1940843637.1698686085
If touch up paint is of interest, please reach out to our Parts Store at 800-626-2002 in order to get the associated part number for your model. We will be sure to pass your comments along to our product team as we continue to make improvements to our appliances. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
We appreciate you taking the time to provide feedback on your new range. We apologize that the unit has scratched easily. We recommend following the cleaning tips outlined in the owner's manual for the best outcome. You can find the cleaning information on page 21 of the link provided.
https://products-salsify.geappliances.com/image/upload/s--nKncbTVu--/71f1368eb58a5f91c89ccd05051146867e348750.pdf?_ga=2.139670259.111194673.1704726094-1940843637.1698686085
If touch up paint is of interest, please reach out to our Parts Store at 800-626-2002 in order to get the associated part number for your model. We will be sure to pass your comments along to our product team as we continue to make improvements to our appliances. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Style and Features
on January 9, 2024
Posted by: Vanarius
Love the style and function of this range. Would have been a 5 star rating but. The top surface in front of the top burners scratches too easily. A more scratch resistant material is needed there. Also we have inadvertently left burners on due to the counter intuitive action of the burner knobs.
Minor issues overall.
Minor issues overall.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very easy to use
on January 9, 2024
Posted by: Plduncsn24
from Dardenne prairie MO
Every option I have used has been delightful to use. Range seems very easy to keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value
on January 10, 2024
Posted by: meg73
from Quincy, MA
When we went to replace our gas range of 7 years we came upon this model which ended up being a lot cheaper than what it was replacing but we absolutely love it so far. Still learning about the wifi capabilities and not yet sure if we'll ever use them but the range and oven work great. Much more efficient than what we're used to. We purchased this in time for a holiday dinner and used the probe for a prime rib. Did an amazing job. Boils water for pasta in no time and the oven heats up pretty quickly as well. I don't like cleaning ovens and so I am also looking forward to the steam clean function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
shows fingerprints
on January 11, 2024
Posted by: Ugh disappointed
from IL
This product shows more fingerprints than our previous stainless steel and it was supposed to be a finish that didn't show fingerprints.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 20, 2024
We're sorry to see that this range hasn't exceeded your expectations. That is not the goal we are aiming for with our appliances. We are going to be taking all the feedback you've shared and forward it to the design teams. We're so sorry we let you down. Thank you for sharing this insight with us.-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My New Range
on January 12, 2024
Posted by: Owens XR
from Owens Cross Roads, AL
Just got it installed. Looks great and works great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective Range, Multiple Issues!!
on January 12, 2024
Posted by: Rick and Gail
from Bancroft, WI
Brand new, beautiful range, and multiple issues: 1. Defective spark control module with center burner sparking throughout the use of ANY other burner, CONTINUOUSLY! The sound of that crackling is irritating enough, but watching the center burner just sparking for 20, 30, 40 minutes (as long as any other burner is in use) is clearly not right. 2. Upper frame on oven door arrived with several deep grooves scratched into it. 3. Only 2 of the 4 gas burner knobs are the correct knobs, meaning they have the “lite” setting to turn to in order to ignite their burners. The remaining 2 burner control knobs are simply the same as the “Oven On Off” knob: just On or Off. So we are left literally guessing just where to turn those knobs to ignite their burners Horrible experience so far, and I was SO looking forward to this GE gas range! We have been brand loyal to GE with many appliances; this is not the quality we were expecting.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, January 22, 2024
Greetings - We deeply regret the multiple issues you've experienced with your recently purchased range, and we understand the disappointment and frustration this has caused, especially given your brand loyalty to our brand. The continuous sparking of the center burner, scratches on the upper frame of the oven door, and the incorrect knobs for the gas burners are certainly not reflective of the quality we strive to deliver. We sincerely apologize for this inconvenience. To address these concerns, we urge you to take advantage of your one-year warranty by reaching out to our GE Appliances Consumer Service at 1-800-432-2737. Our dedicated team is committed to resolving these issues promptly and we look forward to assisting you soon. We appreciate your understanding, and please be assured that we value your loyalty and the opportunity to make things right. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com