Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,062 Reviews)
Rating breakdown 3,062 reviews
5 Stars
2,227
4 Stars
531
3 Stars
120
2 Stars
55
1 Star
129
92%of customers recommend this product.
(
2,471 out of
2,692)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
3
Great Range But Scratches Way too Easy!
on January 4, 2021
Posted by: mhall0052
from Smyrna GA
We like the Range but are disappointed with how easily it scratches. I would expect a higher end GE Profile product to be more durable.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 5, 2021
Hello mhall0052 - Thank you for choosing GE Appliances! We appreciate you taking time to share your feedback and are sorry to hear of any inconvenience with the range surface. Details for cleaning the exterior stainless steel surface can be found on page 21 of the owner's manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-1.pdf
We hope this helps. Please let us know if any other questions or concerns come up. - Sharon@GEA
We hope this helps. Please let us know if any other questions or concerns come up. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality control
on January 4, 2021
Posted by: user54894516841
from US
1. On day 2, we discovered that the appliance repeatedly resets itself with an "F350 fault set" error when preheating or baking. We believe this to be a fault related to the cooling fan, which does not operate at its low speed setting (confirmed in diagnostic mode). This means it's impossible to bake at low temperature and preheating to a high temperature (when the high speed setting is engaged) requires repeatedly turning the oven back on. Our GE service appointment is a month away.
2. The non-clock parts of the display turn on and off without rhyme or reason. There does not seem to be any logic to when it's off vs on. Is it even supposed to turn off? I don't know.
Other than those issues, the range looks nice and seems to be decently built, except for the storage drawer, which is surprisingly narrow (interior dimensions) and kind of flimsy.
I'm sure that GE appliances will eventually fix these issues, but the fact that a 2 day old appliance, especially at this price point, is even having these sorts of issues speaks to a more worrying problem with manufacturing and quality control.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, January 13, 2021
Hello and thank you for taking the time to provide some feedback on your new range. This is certainly not something we would expect to hear and imagine it is frustrating.
We are glad to hear that you have taken advantage of the warranty and are confident the technician will take good care of your range. Please feel free to reach out should you have any more questions or concerns. - John@GEAppliances
We are glad to hear that you have taken advantage of the warranty and are confident the technician will take good care of your range. Please feel free to reach out should you have any more questions or concerns. - John@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great range
on January 8, 2021
Posted by: Julie JZ
from New Jersey
Very easy to use. Does not require to read any instructions. One of the first ranges that actually enjoy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Enjoying this range
on January 18, 2021
Posted by: Grandmom
from West Chester,PA
Purchased because I wanted to change from electric to gas cooking. I am pleased with this range. One disappointment is the air fryer function because it does not have the necessary basket or tray to provide this function. Rather it relies on my purchasing something generic that isn’t specifically made for this particular ove. Other manufacturers do provide such equipment. Also disappointed in the inability to raise the volume of the timer so I can hear it after making the suggested adjustment in the settings. Baking and cooking are functioning well.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hey Grandmom, we're glad to see you're enjoying your new range! We're pleased to inform you that the volume can actually be adjusted. We recommend taking a look at the Sound section on page 13 of your owner's manual here for instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-2.pdf - We'll be sure to share your other comments with our product team for future consideration as well. Your feedback is greatly appreciated and will help us make improvements down the road. You have a beautiful kitchen and we couldn't be happier that you're in our GEA family! - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
No oven light & requires wifi for air fry
on January 22, 2022
Posted by: No wifi no air fry
from Spokane
It's just stupid to sell a product but not let people use all the features because they don't have Wi-Fi in their area! Buyer beware...you cannot use the air fryer feature on this oven if you don't have wi-fi. You cannot use a hot spot to connect. It's also stupid to make a person open the oven door in order for the light to go on and letting the heat out! Let me guess...you don't cook with your products, you just sell them!
Features
4
Performance
2
Quality
1
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, January 25, 2022
Hello,
Thanks for the review. We're sorry that you have been having trouble using some features, and we understand your frustration. To use Air Fry, press the Air Fry pad, then input the desired set temperature and press Start. You can find more helpful information here starting on page 20: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-3.pdf.
If you ever have any questions in the future, please connect with us again.
All the best,
Kianna@GEA
Thanks for the review. We're sorry that you have been having trouble using some features, and we understand your frustration. To use Air Fry, press the Air Fry pad, then input the desired set temperature and press Start. You can find more helpful information here starting on page 20: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-3.pdf.
If you ever have any questions in the future, please connect with us again.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on April 13, 2022
Posted by: JB1006
from Cape Cod, MA
This range is an incredible value given its near professional grade appearance and robust features.
One feature that I didn't consider that big a deal before we bought it was the edge-to-edge grates. These add so much more cooking space that it makes the cooktop seem closer to a 36" cooktop than it does a 30".
The burners have tremendous temperature range and can get really low for warming or delicate simmering. And the Tri-Ring burner is incredible!
The built-in air fryer eliminates the need for a separate countertop appliance, and it works awesome. The true-convection and temp probe round out the oven's capabilities and really come in handy.
I don't know how much we'll find a need to use the Wi-Fi feature. I suppose it might come in handy for some, but I don't seem to have much, if any, need for it.
Overall, we are extremely pleased with this purchase. We have had good luck with our other GE Appliances, and as long as this lasts like the others, we should have no regrets!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE gas range
on November 17, 2022
Posted by: l157
from NJ
I would prefer at least one smaller burner to be in the front of the stove.
There is no manual for operating the different features of the stove and oven. If you want it, you have to go online and print the entire manual. I probably won't use the all the features available. A manual should be included.
There is no manual for operating the different features of the stove and oven. If you want it, you have to go online and print the entire manual. I probably won't use the all the features available. A manual should be included.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new not working
on November 19, 2022
Posted by: CheriePA
from Washington
Love the stovetop. Oven keeps shutting down with control panel blinking.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , November 22, 2022
Hello- We are glad you love the stovetop but so sorry that your control panel is blinking and oven is shutting down. This is definitely not the ownership experience we expect and apologize for your inconvenience. If you haven't already, please try flipping the breaker off for a couple minutes. If you continue to have issues, please take advantage of your warranty and schedule service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com