Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,062 Reviews)
Rating breakdown 3,062 reviews
5 Stars
2,227
4 Stars
531
3 Stars
120
2 Stars
55
1 Star
129
92%of customers recommend this product.
(
2,471 out of
2,692)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
5
Great!!
on October 14, 2022
Posted by: TM812022
from California
Got this range a couple weeks ago. Looks great! Works well! Easy to clean!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Heat is not right
on October 14, 2022
Posted by: Sue in bend
from Bend OR
I’ve had a convection range for 20 years. This new one’s heat is way off. The solution according to the badly written guide suggests I just change the settings and guess how much the heat is off. Are you kidding me? Who is calibrating these things? Can’t use convection roast until I connect the Wi-Fi. Really? I have a lot of homework online to figure it out. Not what I expected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 17, 2022
We’re sorry to hear the heat is off in your oven and that you’re unhappy with having to use Wi-Fi for Convection Roast. We can only imagine how frustrating this must be, and the inconvenience caused.
You’ll find information on how to adjust the oven temperature on page 13 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-4.pdf. It allows you to adjust the temperature up or down 35°F.
Using the link above, you’ll find information on page 12 about how to connect to WiFi. However, if you need additional assistance with this, our Connected Home Support team is happy to help. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com.
Please let us know if we can be of assistance with anything else as we’re always happy to help. -Gina@GEA
You’ll find information on how to adjust the oven temperature on page 13 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-4.pdf. It allows you to adjust the temperature up or down 35°F.
Using the link above, you’ll find information on page 12 about how to connect to WiFi. However, if you need additional assistance with this, our Connected Home Support team is happy to help. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com.
Please let us know if we can be of assistance with anything else as we’re always happy to help. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love!!!
on October 14, 2022
Posted by: Anonymous
from Las Vegas
Well worth the money! Griddle is so convenient. I’m still figuring out all the settings. The air fry doesn’t perform like my small one but I’ve only used that feature once. Super nice to be reminded on my phone that I have 1 minute left before my timer goes off.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good performance and appearance!
on October 14, 2022
Posted by: Lamyra
from Ellicott City, Md.
So far, this range has performed very well. It is very attractive and has been easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
User Friendly
on October 15, 2022
Posted by: BriRis
from Malvern, PA
Easy to use, all features work great, looks awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Air fryer fan does not work
on October 15, 2022
Posted by: Heialan
The fan for air fryer doesn’t work at all. Bought partially for that feature.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 19, 2022
We’re sincerely sorry for the trouble using the Air Fry Mode. We can understand how frustrating this must be. Information on how to use Air Fry can be found on page 20 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-4.pdf.
If you’re still having trouble after following these steps, you may need to have your range serviced by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 10 p.m. ET or Saturday - Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
If you’re still having trouble after following these steps, you may need to have your range serviced by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 10 p.m. ET or Saturday - Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding in every way!
on October 17, 2022
Posted by: Nickname123_Chris
from Downers Grove, IL
We have this stove and the accompanying refrigerator and both are great. The stove's features are abundant and all work really well. The air fryer works much better than I expected and the convection oven cooks perfectly. The only thing I still need to figure out is how to pre-heat the oven from the app. Great product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Range
on October 17, 2022
Posted by: Lcconroy59
from Drexel Hill, pa
Omg, love this gange, air fryer, conventional oven, the top is large tohold so much at 1 time
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com