Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
3
Xxx
on March 23, 2022
Posted by: Asdfty
from Tabor,Iowa
Hard to install and poor instructions. Have to print manual.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, March 24, 2022
Difficult instructions and installation would definitely be a let down and we're sorry this has soured your opinion. If you don't want to print your owner's manual, then we would be happy to send you a physical copy, free of charge. We've also made sure your feedback has been passed along to our design team for improvement in the future. If we can help with anything, please let us know. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Touch Pad not Working
on March 25, 2022
Posted by: Garet_M
from Pittsburgh, PA
We have had this range for about 6 months now, and the touchpad has never quite worked right. The issue is limited to the (4) buttons at the far right of the touchpad. Unfortunately, that included the start button, which makes using the oven a very painful experience.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 28, 2022
Hi there, terribly sorry your touchpad has never worked to the level it should for you. This is never the ownership experience we want for our consumers and we know what a damper this would be for you.
We first suggest disconnecting power for 2-3 minutes to reset the controls. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
We first suggest disconnecting power for 2-3 minutes to reset the controls. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made. Good design
on March 25, 2022
Posted by: Golfrjer
from Tucson AZ
The product is fine. The experience with the tech diagnosing the problem with the old range was horrible.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Oven
on March 26, 2022
Posted by: jnandez
from Phoenix, Arizona
This oven is reliable and full if interesting features
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good range
on March 27, 2022
Posted by: Ricky 1040
from San Ramon
Great appearance and good quality for the price . Very good
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Stove has a sleek design with a lot of functions
on March 27, 2022
Posted by: Lady at
from Nj
Enjoying all the special features on this oven. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice
on March 27, 2022
Posted by: Jinder butter
from Manteca ca.
I like making food on this stove set timer working with my phone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead on Arrival
on March 28, 2022
Posted by: Kyniek
from Chandler, AZ
Product was not working right after arival. Display did not turn on. No clear online help for t/s specific issue. Also nothing in the manual described what to expect after plugging the product into the socket. Spend a lot of time figuring out if something is broken or if it is me missing some additional switch. Found out after hours that it was just broken.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, March 29, 2022
Hello. We’re so sorry your range arrived and was not working. We can certainly imagine the frustration this has caused and the inconvenience of not being able to easily tell it wasn’t working. We recommend having your range assessed by a qualified tech. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Thank you for taking the time to let us know about this and we’ll be sure to pass this along to our product team for consideration in the future. -Gina@GEA
Thank you for taking the time to let us know about this and we’ll be sure to pass this along to our product team for consideration in the future. -Gina@GEA
Written by a customer while visiting geappliances.com