Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,062 Reviews)
Rating breakdown 3,062 reviews
5 Stars
2,227
4 Stars
531
3 Stars
120
2 Stars
55
1 Star
129
92%of customers recommend this product.
(
2,471 out of
2,692)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
5
So far, so good!
on February 27, 2022
Posted by: busterjoy80
from Gates Mills, OH
Purchased full suite. Price was affordable, Consumer Reports had it rated highly. After in person viewing and comparing it to the other options - purchased 4 pieces… 1 month in, zero complaints - actually learning about more uses and features as we go.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love all the options
on February 27, 2022
Posted by: w765
from Dearborn,Michigan 48124
I have not had a chance to try everything yet but so far so good. I love having a gas range again so much better cooking with gas !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not user friendly
on February 28, 2022
Posted by: Laurie 227
from Chicago, Il
I recently purchased the GE profile gas range. When I attempted to connect the Wi-Fi oven in order to use the air fryer and the convection functions, it was very complicated. I had my adult son who is a software programmer attempting to set it up, and I had another individual who is also tech savvy, neither of them, following the provided instructions, could figure get the oven connected to the home Wi-Fi. So today I’m going to call the dealer that I purchased the oven from and find out how to get somebody over here to set up the oven so I can use Air fryer and the convection functions. It shouldn’t be this complicated. And why should baking request WiFi anyway??
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, March 4, 2022
Hello,
Thanks for letting us know how things are going with your range. We're sorry for the confusion with connecting Wi-Fi. It sounds like this has been a big headache for you. We hope that the dealer was able to help, but if not, we'd like to offer some help.
TO SET UP YOUR RANGE:
STEP 1:
DOWNLOAD THE SMARTHQ™ APP.
The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.
STEP 2:
DETERMINE YOUR CONTROL TYPE.
Range Control - Applies to all Smart ranges
STEP 3
CONNECT YOUR APPLIANCE.
Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add An Appliance" screen. Choose the range option that matches your control panel to get to the Welcome screen. Press OK.
You can find more information about this in greater detail here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936 and here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935.
This website also provides helpful information regarding connecting your appliance: https://www.geappliances.com/connect.
For further assistance, please call the Connected Home Support Line at 1-800-220-6899. They are available Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or by email at connected@help.geappliances.com.
We hope this helps, and if we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for letting us know how things are going with your range. We're sorry for the confusion with connecting Wi-Fi. It sounds like this has been a big headache for you. We hope that the dealer was able to help, but if not, we'd like to offer some help.
TO SET UP YOUR RANGE:
STEP 1:
DOWNLOAD THE SMARTHQ™ APP.
The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.
STEP 2:
DETERMINE YOUR CONTROL TYPE.
Range Control - Applies to all Smart ranges
STEP 3
CONNECT YOUR APPLIANCE.
Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add An Appliance" screen. Choose the range option that matches your control panel to get to the Welcome screen. Press OK.
You can find more information about this in greater detail here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936 and here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935.
This website also provides helpful information regarding connecting your appliance: https://www.geappliances.com/connect.
For further assistance, please call the Connected Home Support Line at 1-800-220-6899. They are available Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or by email at connected@help.geappliances.com.
We hope this helps, and if we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on February 28, 2022
Posted by: Lizl927
Super easy to use! Food cooks evenly. Switched from electric to this gas range. Will never go back.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Met and exceeded our expectations
on March 2, 2022
Posted by: LJ03
from UT
We're happy with the features and look forward to long service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on March 3, 2022
Posted by: Sandy0702
from The Villages, FL
I am very happy with my GE Profile Gas Range.....it has a lot of features, stylish, easy to clean and performs so well. It cooks and bakes wonderfully. The oven heats up so fast compared to my old GE Profile. Haven't programmed the WiFi yet but plan to. I love my new range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to clean!
on March 4, 2022
Posted by: MsJudy
from Lincoln, CA
Easy to clean stove top and oven. Many extra features..... grill, griddle, and air fryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The air fry feature is amazing!
on March 4, 2022
Posted by: TR39501
from Gulfport, MS
The whole package is excellent. Fit and finish, quality features and ease of use. It’s the total package.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com