Customer reviews from geappliances.com
GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Average customer rating
4.5
(3,051 Reviews)
Rating breakdown 3,051 reviews
5 Stars
2,222
4 Stars
526
3 Stars
120
2 Stars
55
1 Star
128
92%of customers recommend this product.
(
2,462 out of
2,682)
Customer Reviews for GE Profile - 5.6 Cu. Ft. Slide-In Gas True Convection Range with Built-In Wi-Fi and Hot Air Frying - Black Stainless Steel
Customer Rating
3
Just got it, why ask me to review it so soon
on February 26, 2022
Posted by: bobnolast
from DC Metro
Just installed less than 24 hours ago, so why am I being asked to rate it so soon?
Lack of any instruction manual a GIANT MINUS, hunt and pecking through LCD keypad so much fun! Had to unhide my WiFi SSID before would connect to internet. Cannot place flush against wall because of plug and gas locations. Too soon to recommend one way or the other.
Lack of any instruction manual a GIANT MINUS, hunt and pecking through LCD keypad so much fun! Had to unhide my WiFi SSID before would connect to internet. Cannot place flush against wall because of plug and gas locations. Too soon to recommend one way or the other.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, March 2, 2022
Hello,
Thanks for letting us know how things are going with your range thus far. We're glad that you're having fun using it, but sorry that you did not get a manual. Here is a link to the digital version:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-3.pdf.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for letting us know how things are going with your range thus far. We're glad that you're having fun using it, but sorry that you did not get a manual. Here is a link to the digital version:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000781-3.pdf.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Gas Range
on February 26, 2022
Posted by: Zippadeedodah
from Lookout Mtn Ga
I really like my new gas range. It has all the features I was hunting for to replace my 26 year old Viking range. My old range had a convection oven which was really nice to have but didn’t come with all the other features that are available on the newer ranges these days. I haven’t used the self-cleaning or steam clean yet; but I know I’ll love that feature. The overall cooktop space is good and so much easier to clean than my old range. No more having to pull out a drip pan for cleaning under the burners. I’m very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
A great range
on February 27, 2022
Posted by: Mariarange
from New Jersey
I’m glad I updated my range with this model. I replaced a 27 yr old same model. The only thing I would point out is that it takes longer to preheat. Otherwise so far I love it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooking with gas
on February 27, 2022
Posted by: Capeweeks
from Cape Cod
Bought in August of 2021 for our being built new house. House still isn't done but the kitchen is for the most part. I am the builder. This is simple to use and works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for me
on February 27, 2022
Posted by: Gen Buck
Great heat distribution. Easy to keep clean. Nice cooking options available.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good!
on February 27, 2022
Posted by: busterjoy80
from Gates Mills, OH
Purchased full suite. Price was affordable, Consumer Reports had it rated highly. After in person viewing and comparing it to the other options - purchased 4 pieces… 1 month in, zero complaints - actually learning about more uses and features as we go.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love all the options
on February 27, 2022
Posted by: w765
from Dearborn,Michigan 48124
I have not had a chance to try everything yet but so far so good. I love having a gas range again so much better cooking with gas !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not user friendly
on February 28, 2022
Posted by: Laurie 227
from Chicago, Il
I recently purchased the GE profile gas range. When I attempted to connect the Wi-Fi oven in order to use the air fryer and the convection functions, it was very complicated. I had my adult son who is a software programmer attempting to set it up, and I had another individual who is also tech savvy, neither of them, following the provided instructions, could figure get the oven connected to the home Wi-Fi. So today I’m going to call the dealer that I purchased the oven from and find out how to get somebody over here to set up the oven so I can use Air fryer and the convection functions. It shouldn’t be this complicated. And why should baking request WiFi anyway??
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, March 4, 2022
Hello,
Thanks for letting us know how things are going with your range. We're sorry for the confusion with connecting Wi-Fi. It sounds like this has been a big headache for you. We hope that the dealer was able to help, but if not, we'd like to offer some help.
TO SET UP YOUR RANGE:
STEP 1:
DOWNLOAD THE SMARTHQ™ APP.
The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.
STEP 2:
DETERMINE YOUR CONTROL TYPE.
Range Control - Applies to all Smart ranges
STEP 3
CONNECT YOUR APPLIANCE.
Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add An Appliance" screen. Choose the range option that matches your control panel to get to the Welcome screen. Press OK.
You can find more information about this in greater detail here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936 and here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935.
This website also provides helpful information regarding connecting your appliance: https://www.geappliances.com/connect.
For further assistance, please call the Connected Home Support Line at 1-800-220-6899. They are available Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or by email at connected@help.geappliances.com.
We hope this helps, and if we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for letting us know how things are going with your range. We're sorry for the confusion with connecting Wi-Fi. It sounds like this has been a big headache for you. We hope that the dealer was able to help, but if not, we'd like to offer some help.
TO SET UP YOUR RANGE:
STEP 1:
DOWNLOAD THE SMARTHQ™ APP.
The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.
STEP 2:
DETERMINE YOUR CONTROL TYPE.
Range Control - Applies to all Smart ranges
STEP 3
CONNECT YOUR APPLIANCE.
Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add An Appliance" screen. Choose the range option that matches your control panel to get to the Welcome screen. Press OK.
You can find more information about this in greater detail here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936 and here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935.
This website also provides helpful information regarding connecting your appliance: https://www.geappliances.com/connect.
For further assistance, please call the Connected Home Support Line at 1-800-220-6899. They are available Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or by email at connected@help.geappliances.com.
We hope this helps, and if we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com