Customer reviews from dell.com
Dell - G5 15.6" Gaming Laptop - 144Hz - AMD Ryzen 9 4900H - 16GB Memory - AMD Radeon RX 5600M - 1TB SSD - RGB Keyboard - Silver
Average customer rating
4.2
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
184
4 Stars
85
3 Stars
34
2 Stars
15
1 Star
18
84%of customers recommend this product.
(
242 out of
288)
Customer Reviews for Dell - G5 15.6" Gaming Laptop - 144Hz - AMD Ryzen 9 4900H - 16GB Memory - AMD Radeon RX 5600M - 1TB SSD - RGB Keyboard - Silver
Posted by: James
Verified Purchase:Yes
My Inspiron 5505 laptop is better than expected! I love the speed and user friendliness. I am beyond excited about the purchase especially for the price I paid.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Paulipie
Verified Purchase:Yes
love the laptop , so light , super fast, delivery was a lot quicker than expected.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Rutwij
Verified Purchase:Yes
It's worth every penny but you can see where they compromised on quality.
Pros -
1. Ryzen 5 crushes 11th gen i7 on both cpu and graphics performance
2. Latest Intel Wifi 6 chipset
3. Keyboard is above average
Cons -
1. Garbage screen - color accuracy and brightness is way below average
2. Useless fingerprint scanner - 4 out of 5 times
3. Keyboard backlight is inconsistent and makes it harder to read keys in a dimly lit environment
Pros -
1. Ryzen 5 crushes 11th gen i7 on both cpu and graphics performance
2. Latest Intel Wifi 6 chipset
3. Keyboard is above average
Cons -
1. Garbage screen - color accuracy and brightness is way below average
2. Useless fingerprint scanner - 4 out of 5 times
3. Keyboard backlight is inconsistent and makes it harder to read keys in a dimly lit environment
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Andy
Verified Purchase:Yes
I only had the laptop for a week but initial impressions are high. Great colour resolution, sleek looking machine. Runs fast
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3
Great Value, missing parts and long shipping times
on January 9, 2021
Posted by: Jason
Verified Purchase:Yes
The laptop was great value for the money and much faster than my old surface pro 2. Things that make this laptop difficult to recommend is the long shipping time and the laptop did not come with the appropriate parts to mount a second NVME SSD. Speaking with the parts department did not lead anywhere, and I've been informed the parts are out of stock. This makes upgrading this laptop very difficult.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, January 10, 2021
Hello, Jason,
Thank you for your feedback and review. We apologize for any issues you have come across. If you do require help from Dell support, please use the information below to contact them at your earliest convenience.
Best,
Fred@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Direct phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We apologize for any issues you have come across. If you do require help from Dell support, please use the information below to contact them at your earliest convenience.
Best,
Fred@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Direct phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Nate V
Verified Purchase:Yes
Great laptop that I needed for school. Very quick. Using a fingerprint to unlock the computer is probably my favourite feature.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: TM
Verified Purchase:Yes
So far so good! Enjoying my new toy.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: TD
Verified Purchase:Yes
Easy to set up and very fast processing. Using it for photoshop and it's lightning quick.
I would recommend this to a friend!
Written by a customer while visiting dell.com