Customer reviews from dell.com
Dell - G5 15.6" Gaming Laptop - 144Hz - AMD Ryzen 9 4900H - 16GB Memory - AMD Radeon RX 5600M - 1TB SSD - RGB Keyboard - Silver
Average customer rating
4.2
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
184
4 Stars
85
3 Stars
34
2 Stars
15
1 Star
18
84%of customers recommend this product.
(
242 out of
288)
Customer Reviews for Dell - G5 15.6" Gaming Laptop - 144Hz - AMD Ryzen 9 4900H - 16GB Memory - AMD Radeon RX 5600M - 1TB SSD - RGB Keyboard - Silver
Posted by: ojas
Verified Purchase:Yes
display isn't that good with its color
Response from dell.comBy Summer@Dell, DellRR, July 29, 2021
Hello ojas,
Thank you for taking the time to leave us a review. We are sorry that you are experiencing an issue with your display quality. I have provided a troubleshooting link that should help. If you need further assistance please use the toll-free number or chat link below to contact Dell Support.
Display Troubleshooting link: https://dell.to/2Vopg9K
Best,
Summer@Dell
If you require further assistance, you can contact Dell directly with the information below.
Chat or call:
https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Thank you for taking the time to leave us a review. We are sorry that you are experiencing an issue with your display quality. I have provided a troubleshooting link that should help. If you need further assistance please use the toll-free number or chat link below to contact Dell Support.
Display Troubleshooting link: https://dell.to/2Vopg9K
Best,
Summer@Dell
If you require further assistance, you can contact Dell directly with the information below.
Chat or call:
https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Erich
Verified Purchase:Yes
Beautiful designe , and great performance
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Alex8431
Verified Purchase:Yes
A solid laptop with great build quality, fantastic screen and amazing specs and battery life. Very pleased from this purchase!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Great value AMD laptop that has the performance and specs of much costlier machines.
on August 17, 2021
Posted by: Vijay
Verified Purchase:Yes
Great value and quality. Definitely improved in every way from the old laptops. This is my first AMD powered machine and I have no regrets. It's fast, battery life is great and bright vivid screen. Speakers are pretty good as well as what you would expect from a laptop.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Gabe
Verified Purchase:Yes
I purchased this computer expecting it to run well, but wow! This is an incredible computer. It runs so well, it is actually quite good for gaming.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Ahsan Mehmood Awan
Verified Purchase:Yes
Its a good dell laptop with modern look. The cooling system is better. The geekbench5 scores are 1100 single core and 3700 multicores. Some issues in display brightness. It must be 300 nits instead of 200 nits. The CPU speed is really good. Keyboard is perfect without any noise. Battery timing is 5 hours on 60% brightness. 100% charge in 2 hours. Weight is 1.7kg. I will recommended to buy.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: nabeel
Verified Purchase:Yes
i don't exactly know that's wrong tried a lot of things but my laptop speakers are buzzing while call and the temperature cross 90 degree C which is not good please help me with it or i have a faulted model idk. please help me with it
No, I would not recommend this to a friend.
Response from dell.comBy Summer@Dell, DellRR, September 13, 2021
Hello nabeel,
Thank you for taking the time to leave us a review and provide feedback. We are sorry that you are having trouble with your device overheating. I have provided some troubleshooting tips below for you. If you need further assistance please use the toll-free number or chat link below to reach Dell Support at your earliest convenience.
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Summer@Dell
If you require further assistance, you can contact Dell directly with the information below.
Chat or call:
https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Thank you for taking the time to leave us a review and provide feedback. We are sorry that you are having trouble with your device overheating. I have provided some troubleshooting tips below for you. If you need further assistance please use the toll-free number or chat link below to reach Dell Support at your earliest convenience.
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Summer@Dell
If you require further assistance, you can contact Dell directly with the information below.
Chat or call:
https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Muhammad Samo
Verified Purchase:Yes
the laptop is good and its having amazing features so till now im loving it
I would recommend this to a friend!
Written by a customer while visiting dell.com