Customer reviews from swann.com
Swann - 1080p Powered Wifi Auto Tracking Camera, w/ 2-way Audio - White
Average customer rating
4.3
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
74
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
5
71%of customers recommend this product.
(
32 out of
45)
Customer Reviews for Swann - 1080p Powered Wifi Auto Tracking Camera, w/ 2-way Audio - White
Customer Rating
5
Great product (camera tracker)
on September 25, 2023
Posted by: Richie le
I bought this one a few months ago and very happy with it. Its 360 degree view is very clear plus 2 way sound contact. Great great 👍
Response from swann.comBy LV, Customer Support , September 25, 2023
Thank you so much for taking the time to share your 5-star rating. We appreciate your feedback. LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Katrina_1
Verified Purchase:Yes
Great camera I've put into my child's bedroom and playroom. Very clear picture and perfect tracking. Super easy to set up and connect to existing app, zooms in/out effortlessly, sound optics good.
Response from swann.comBy LV - Swann Team, October 10, 2023
Hello KatrinaJ,
Thank you for sharing your feedback. We are glad to hear you find value in your Swann system. Your feedback is important to us.
Thank you for sharing your feedback. We are glad to hear you find value in your Swann system. Your feedback is important to us.
Written by a customer while visiting swann.com
Customer Rating
5
Nice discreet little camera
on October 11, 2023
Posted by: Geo garner
I bought to add to my system and integrated perfectly easy
Response from swann.comBy LV - Swann Team, October 11, 2023
Hello Geo,
We are glad to hear you find value in your Swann Product. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to hear you find value in your Swann Product. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, November 1, 2023
Hello. Thank you for sharing your feedback. We are glad to hear you find value in your Swann system. Your feedback is important to us. LV - Swann Team
Written by a customer while visiting swann.com
Posted by: PW35
Verified Purchase:Yes
Camera was fairly easy to set up. The viewing angle is very wide which gives a decent quality image. The only issue is the connectivity. It constantly loses connection. Normally every few days. The only way to reconnect it, is to remove it and start from scratch. Not practical at all I've got a good internet connection speed with the camera sat next to the router so I know it's not my WiFi and I'm connected to a 2.4ghz WiFi as per the instructions.
Response from swann.comBy LV - Swann Team, November 29, 2023
Hello PW35,
Hello,
Thank you for reaching out with your question. We are sorry you are experiencing issues with your Swann product. The issue you are experiencing can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Hello,
Thank you for reaching out with your question. We are sorry you are experiencing issues with your Swann product. The issue you are experiencing can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
on December 2, 2023
Posted by: Jeff j
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 4, 2023
Thank you for your 5-star review!
Written by a customer while visiting swann.com
Customer Rating
5
Good gear
on December 7, 2023
Posted by: Alin
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 7, 2023
Hello Alin,
Thank you for sharing your positive feedback. Your opinion is important to us. LV-Swann Team
Thank you for sharing your positive feedback. Your opinion is important to us. LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great cameras
on December 9, 2023
Posted by: Jeepgirl
Great cameras. They have a great quality of picture
Response from swann.comBy LV - Swann Team, December 10, 2023
Hello Jeepgirl,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com