Customer reviews from swann.com
Swann - 1080p Powered Wifi Auto Tracking Camera, w/ 2-way Audio - White
Average customer rating
4.3
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
74
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
5
71%of customers recommend this product.
(
32 out of
45)
Customer Reviews for Swann - 1080p Powered Wifi Auto Tracking Camera, w/ 2-way Audio - White
Customer Rating
4
Works great , But…
on March 5, 2023
Posted by: Pawlao
The camera is working great. The problem is, would like to be able to have option to turn off the circle of night lights. We have the camera inside, behind a glass window and all the light reflects to prevent anything being caught on camera. My other brand that was replaced had the option to not use the lights , especially when there is an outside yard light that is on dusk to dawn.
Written by a customer while visiting swann.com
Customer Rating
5
Easy
on March 31, 2023
Posted by: Bcwilling
Affordable deterent
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support , August 7, 2023
Hello,
Thank you for reaching out to us and sharing your positive feedback on our Swann System.We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System.We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
👍👍
on August 17, 2023
Posted by: Saracern
Really pleased with back support
Response from swann.comBy LV, Customer Support, August 22, 2023
Thank you for sharing your positive feedback. LV -Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Love my security cameras
on August 30, 2023
Posted by: Dave10
I have the cameras recently to fi D out what was setting off my security sensor lights - It was my neighbours dog visiting during the night ho ho
Response from swann.comBy LV, Customer Support , August 31, 2023
Hello Dave10.
Thank you for sharing your feedback. That is a cute surprise you got there! You can also adjust the sensitivity of the motion detection, though the more sensitive you make it, the more likely you will see some false triggers from other warm moving objects like wind or trees. -LV, Swann Team
Thank you for sharing your feedback. That is a cute surprise you got there! You can also adjust the sensitivity of the motion detection, though the more sensitive you make it, the more likely you will see some false triggers from other warm moving objects like wind or trees. -LV, Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Good product
on September 3, 2023
Posted by: Okpel
Works very well, the only cons I see so far is the battery lasts only few weeks, not even close to quoted 6 months. But very easy to swap with the spare one if the camera installed not too high.
Response from swann.comBy LV, Customer Support , September 5, 2023
Hello Okpel,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. The overall battery life of the camera will vary on the amount of use. The more the camera is used or remotely accessed or triggered, the more battery power is required. We hope you continue enjoying all the great features the system offers. For more information please click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Please let us know how we may further assist you.
LV - Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. The overall battery life of the camera will vary on the amount of use. The more the camera is used or remotely accessed or triggered, the more battery power is required. We hope you continue enjoying all the great features the system offers. For more information please click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Please let us know how we may further assist you.
LV - Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Question
on September 5, 2023
Posted by: Greta G
Does this record audio while you are out. Trying to record our neighbours dog barking when we. Are out as well as in. This is to help sort out an amicable way of letting them know we need some help. Thanks
Response from swann.comBy LV, Customer Support, September 6, 2023
Hello Greta G. Keep in mind the camera only records when there is motion detected and at that point, it will record audio within a range of up to 16ft / 5m. Hope that helps. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Pretty good
on September 15, 2023
Posted by: BigNUTS
Not bad
Response from swann.comBy LV, Customer Support, September 18, 2023
Thank you for sharing your positive feedback. LV - Swann Team
Written by a customer while visiting swann.com