Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Customer Rating
5
Great stuff
on September 25, 2022
Posted by: Jim76
So happy. Works great
Response from swann.comBy Josh V. , Customer Service , October 4, 2022
Hello Jim76,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
on October 8, 2022
Posted by: Blair
This customer did not provide a text review.
Response from swann.comBy Josh V., Customer Service , November 2, 2022
Hello Blair,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to know that you are happy with your most recent purchase of our Swann System. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to know that you are happy with your most recent purchase of our Swann System. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Very good
on October 20, 2022
Posted by: Deb 28
This customer did not provide a text review.
Response from swann.comBy Josh V. , Customer Service , October 26, 2022
Hello Deb,
We are glad to know that you are happy with your most recent purchase of our Swann Pan & Tilt Security Camera. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
We are glad to know that you are happy with your most recent purchase of our Swann Pan & Tilt Security Camera. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
on November 15, 2022
Posted by: Mumbles
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
5
Works well for what I need
on January 25, 2023
Posted by: Nik69
Very happy with the product
Response from swann.comBy LV, Customer Support , January 25, 2023
Hello Nik69,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance, please know that we do offer technical support. Please visit our website, click on the blue box in the bottom right-hand corner to live chat with a specialized support agent, or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance, please know that we do offer technical support. Please visit our website, click on the blue box in the bottom right-hand corner to live chat with a specialized support agent, or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Bernie 17
Verified Purchase:Yes
Had to buy these to replace my battery defective Wi-Fi cameras. They are great cameras, very sensitive even picking up on sudden light changes. However they have one great big fault, the power cable is so short they can only be paced half way up a wall. This means intruders have easy access, can remove the SD card. Thereby making them useless. Such a shame, product ruined for a few pence.
Response from swann.comBy LV, Customer Support , February 10, 2023
Hello Bernie,
Thank you for sharing your feedback about your Swann SWIFI-PTCAM232GB. We are happy to hear you enjoy all the great features your Swann product has to offer. At the same time, we are sorry to hear about the dissatisfaction with the length of the power cable. If you need a longer connection, we may suggest using an electrical extension cord. Again, we apologize for the inconvenience and thank you for being a customer. If you have any questions or require further assistance, please know that we offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Thank you,
LV
Swann Customer Support
Thank you for sharing your feedback about your Swann SWIFI-PTCAM232GB. We are happy to hear you enjoy all the great features your Swann product has to offer. At the same time, we are sorry to hear about the dissatisfaction with the length of the power cable. If you need a longer connection, we may suggest using an electrical extension cord. Again, we apologize for the inconvenience and thank you for being a customer. If you have any questions or require further assistance, please know that we offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Thank you,
LV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Great product
on February 12, 2023
Posted by: I don't use nicknames
Had this a few months now. Good clear picture. Even one of a large spider crawling across my window in the middle of the night
Written by a customer while visiting swann.com
Customer Rating
5
Pan and tilt camera live it
on April 2, 2023
Posted by: Kirtsy
Great picture and sensitivity. Sound is exceptional.
Written by a customer while visiting swann.com