Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Customer Rating
5
Great features
on May 11, 2022
Posted by: Kathy 33
from Lilydale Victoria
Frequency of use:Daily
I love checking in on my dog, watching him sleep
I would recommend this to a friend!
Response from swann.comBy Customer Service , May 23, 2022
Hello Kathy 33,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
on May 12, 2022
Posted by: Jdl174
This customer did not provide a text review.
Response from swann.comBy Customer Service , May 23, 2022
Hello Jdl174,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to know that you are happy with your most recent purchase of our Swann System. Here at Swann, we believe that there is always room for improvement. We would like to know more about what we could do to further improve your experience. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to know that you are happy with your most recent purchase of our Swann System. Here at Swann, we believe that there is always room for improvement. We would like to know more about what we could do to further improve your experience. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
3
Good idea
on May 12, 2022
Posted by: 1Swann user
Had a few teething issues with the device not connecting but when it works is very useful
Response from swann.comBy Josh V., Customer Service , May 13, 2022
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Excellent
on June 23, 2022
Posted by: Bris Mal
The camera was a delight- connection was easy and the day and night images were excellent
Response from swann.comBy Josh V., Customer Service , July 11, 2022
Hello Bris Mal,
Thank you for reaching out to us and sharing your positive feedback on our Pan & Tilt Security Camera. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us and greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Pan & Tilt Security Camera. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us and greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Good choice and affordable price
on June 28, 2022
Posted by: Mark74
The camera has good features and moderate video quality.
Application freezes many time and you have to close the app and reopen every time.
I have faced some difficulties to connect the camera to the wireless internet.
Playback not working most of times.
Application freezes many time and you have to close the app and reopen every time.
I have faced some difficulties to connect the camera to the wireless internet.
Playback not working most of times.
Written by a customer while visiting swann.com
Customer Rating
5
Easy
on July 8, 2022
Posted by: Trentious
Very easy to set up and to use, the video quality is really good especially on HD.
Written by a customer while visiting swann.com
Customer Rating
5
Efficiently effective security piece of mind
on July 9, 2022
Posted by: Thehound
Replaced existing system with these and love it. Can follow what's happening at home remotely, and best part, no dvr that can be taken or destroyed in a break in which defeats the purpose in the first place. Footage uploaded instantly to the cloud, accessible anywhere, anytime. Have already used cloud footage from break in where front camera was destroyed and sd card removed to gain conviction of the thief. Rate them ten out of five stars. Yes, that's correct, they are that good......
Written by a customer while visiting swann.com
Customer Rating
4
The night vision is bad
on July 12, 2022
Posted by: Hippos cam
I bought this 12 mounths ago i am still learning how to youse it
Written by a customer while visiting swann.com