Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Posted by: DanB
from Florida
Frequency of use:Daily
Verified Purchase:Yes
There was an improvement in video quality since Swann brought back an option in settings menu between low, medium and high quality
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Eenz
from Florida
Frequency of use:Daily
Verified Purchase:Yes
It should have been the perfect camera but when I use the app to control, it will not respond. It take minutes before it moves but most of the time it will not respond on the control. I tried turning off and on my phone and Ipad but still won’t work. Then on another day, it will adhere to commands but only few times. I was really disappointed with Swann’s new product. Four years ago, I bought a Swann wired outdoor camera and until now, it is still working with very few hiccups.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , June 10, 2020
Hello Eenz,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. Based on the information provided, it is possible that your internet speed contributed to the issues you experienced. For the best experience, we would recommend that both devices be connected to a high-speed network. Please contact us and we will look into how we can better assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. Based on the information provided, it is possible that your internet speed contributed to the issues you experienced. For the best experience, we would recommend that both devices be connected to a high-speed network. Please contact us and we will look into how we can better assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Clear view
on June 8, 2020
Posted by: Elsa
from Michigan
Frequency of use:Daily
[This review was collected as part of a promotion.] This is an amazing camera. Works better then I expected. It moves flawlessly to catch anything that moves. Crystal clear picture. We use it to see which kid is at fault in the house when things go wrong.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Beau
from Perth, Western Australia
Frequency of use:Daily
Verified Purchase:Yes
An excellent device which does what I want it to do. Purchased at a great price too.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Debbie O
Verified Purchase:Yes
The app fails more than it works, when it works properly, it's great.
Written by a customer while visiting swann.com
Posted by: Habitat
from Perth, Australia
Frequency of use:Daily
Verified Purchase:Yes
Very good, works perfectly straight out of the box, easy to set up on apple phone with downloaded app.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Anonymous
from Melbourne, Australia
Frequency of use:Daily
Verified Purchase:Yes
Good quality image and wide angle camera. Remote control can change the camera direction to anywhere around.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Super Handy
on February 27, 2021
Posted by: Vaughan13
from Woy Woy ,NSW , Australia
Frequency of use:Daily
I got two PT cams today , set one upstairs & one downstairs, they are great these guys are my little minions helping keep the family safe
I would recommend this to a friend!
Written by a customer while visiting swann.com