Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Customer Rating
5
Awesome Quality
on May 25, 2020
Posted by: TO23
from Chesapeake Va.
[This review was collected as part of a promotion.] When this camera arrived, I was wondering about how easy it would be to setup and use, but after opening the box and reading the directions it was easy as pie. Not only was it easy to set up but it worked perfectly. My son put it in my granddaughters room and we maintained survelliance with ease. The picture quality is amazing. 1080p and the wifi hooks up with ease. I would recomened this camera to anyone who needs to monitor a room or a space.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Pretty good for what it is.
on May 26, 2020
Posted by: Wirewalker25
from Pittsburgh, PA
Frequency of use:Daily
[This review was collected as part of a promotion.] If you are looking for a camera for around the house to keep an eye on the dog of cat, this guy fits the bill. The picture quality isn’t the best I’ve seen but it’s pretty good. There is a little bit of setup in the beginning but if your patient, you’ll get through it just fine.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Super easy install!
on May 28, 2020
Posted by: Clawbennett
from Stanwood, MI
Frequency of use:Daily
[This review was collected as part of a promotion.] This was definitely a plug and play install. It paired without issue and the app connected without any problems as well. It is great to be able to have a camera that we can sit on a flat surface without having to wall mount. And because I am not a huge fan of strictly cloud only cameras, I like the ability to locally record to a card. I would recommend this camera!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Perfect Camera for Low Budget Security
on May 29, 2020
Posted by: DanielC
from Maple Shade
Frequency of use:Daily
[This review was collected as part of a promotion.] This camera is a great addition to my shed and garage security system. It is very very simple to set up. I did have to download an updated version of software to be able to view videos on my laptop, however this was no problem. The quality of the images coming through the camera in real time are impeccable. I did not expect a quality to be 1080, I was pleasantly surprised. This camera is a great addition to my shed and garage security system. It is very very simple to set up. I did have to download an updated version of software to be able to view videos on my laptop, however this was no problem. The quality of the images coming through the camera in real time or impeccable. I did not expect the quality to be 1080, I was pleasantly surprised. Super clear video, easy to set up, easy to install, this is a great product.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: DanB
from Florida
Frequency of use:Daily
Verified Purchase:Yes
There was an improvement in video quality since Swann brought back an option in settings menu between low, medium and high quality
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Eenz
from Florida
Frequency of use:Daily
Verified Purchase:Yes
It should have been the perfect camera but when I use the app to control, it will not respond. It take minutes before it moves but most of the time it will not respond on the control. I tried turning off and on my phone and Ipad but still won’t work. Then on another day, it will adhere to commands but only few times. I was really disappointed with Swann’s new product. Four years ago, I bought a Swann wired outdoor camera and until now, it is still working with very few hiccups.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , June 10, 2020
Hello Eenz,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. Based on the information provided, it is possible that your internet speed contributed to the issues you experienced. For the best experience, we would recommend that both devices be connected to a high-speed network. Please contact us and we will look into how we can better assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. Based on the information provided, it is possible that your internet speed contributed to the issues you experienced. For the best experience, we would recommend that both devices be connected to a high-speed network. Please contact us and we will look into how we can better assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Clear view
on June 8, 2020
Posted by: Elsa
from Michigan
Frequency of use:Daily
[This review was collected as part of a promotion.] This is an amazing camera. Works better then I expected. It moves flawlessly to catch anything that moves. Crystal clear picture. We use it to see which kid is at fault in the house when things go wrong.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Beau
from Perth, Western Australia
Frequency of use:Daily
Verified Purchase:Yes
An excellent device which does what I want it to do. Purchased at a great price too.
I would recommend this to a friend!
Written by a customer while visiting swann.com