Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Posted by: Andrew R
Verified Purchase:Yes
This device is used for an area under my residence where the panning and tilting feature makes it perfect for checking on my dogs.
It's also extends the coverage I have with my existing 8 fixed camera system.
I have the flexibility of moving it anywhere at any time.
Great value and works well.
It's also extends the coverage I have with my existing 8 fixed camera system.
I have the flexibility of moving it anywhere at any time.
Great value and works well.
Response from swann.comBy Mary, Swann Team, August 18, 2025
Hi Andrew,
Thank you for sharing your experience. We’re so pleased to hear that the panning and tilting feature is helping you keep an eye on your dogs and extend coverage alongside your existing system. It’s great that the flexibility to move it around adds extra value for you.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your experience. We’re so pleased to hear that the panning and tilting feature is helping you keep an eye on your dogs and extend coverage alongside your existing system. It’s great that the flexibility to move it around adds extra value for you.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: Larry T
Verified Purchase:Yes
This is a great little 'powered' pan/tilt camera, and being refurbished, also a great price.
Response from swann.comBy Mary, Swann Team, September 9, 2025
Hi Larry, Thank you for your feedback. We're glad to hear you're enjoying the pan/tilt camera and found great value in the refurbished option. It’s always great to know our products are delivering both performance and affordability. If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help. Your feedback is truly appreciated. Mary - Swann Team.
Written by a customer while visiting swann.com
Customer Rating
1
Poorest quality picture & jerky controls
on June 11, 2020
Posted by: Anonymous
from Perth australia
Frequency of use:Daily
I bought 2 cameras yesterday to replace my old Swann pan/tilt cameras as I was experiencing difficulty with the P/T control function. Luckily, I didn’t take down the old models, nor delete the app as I’ll be returning these today for a full discount.
The primary reason is the picture quality, which, even on the highest setting is grainy and unclear. (Yes - I did take the plastic shipping cover off the lens). And to make matters worse the control functionality is jerky and very slow to respond, even although my internet speed is very fast (95/40)
I found it almost impossible to set the camera up with the field of view I was trying to achieve even on my iPad so can’t imagine how much more difficult it would be on my phone.
I would have given this product zero stars if it was possible.
The primary reason is the picture quality, which, even on the highest setting is grainy and unclear. (Yes - I did take the plastic shipping cover off the lens). And to make matters worse the control functionality is jerky and very slow to respond, even although my internet speed is very fast (95/40)
I found it almost impossible to set the camera up with the field of view I was trying to achieve even on my iPad so can’t imagine how much more difficult it would be on my phone.
I would have given this product zero stars if it was possible.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , June 12, 2020
Hello David,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. We are sorry to hear that you are not happy with the 1080P resolution on this system. We appreciate your feedback & want to let you know that it’s being listened to by our entire company, & our teams are working hard to solve the issues you & others have raised. If you haven't already, we would recommend speaking with our support team to see how we can best assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Pan & Tilt Security Camera. We are sorry to hear that you are not happy with the 1080P resolution on this system. We appreciate your feedback & want to let you know that it’s being listened to by our entire company, & our teams are working hard to solve the issues you & others have raised. If you haven't already, we would recommend speaking with our support team to see how we can best assist.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Safe and secure
on May 28, 2020
Posted by: Jordan81
from Nebraska
Frequency of use:Daily
[This review was collected as part of a promotion.] This swann camera is awesome. Setup is simple and fast as well as pain free, you simply download the app sign up, plug the camera in, and sync up then your all set. Through the app you can adjust just about anything to your needs video quality, duration, notifications, sensitivity, you can even setup the camera to pick up sound even if there isn't any movement. You can also watch live feed as well as move the camera up down and left to right to see what's there. You get the camera, power cord,a bunch of stickers in multiple languages, and mounting hardware. All in all I feel this is a great device
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Love it!!
on May 25, 2020
Posted by: Tolson14
from Savage, MN
Frequency of use:Daily
[This review was collected as part of a promotion.] Swann Pan & Tilt Security camera is a wonderful product! It is good quality and easy to use. The app is very useful to look back at people and events captured. I love that it is portable. Right now it is in my bag window but could put it a lot of other places very easily.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: LouAnn
from Salem, OREGON
Verified Purchase:Yes
I plan to get all my cameras to work on my phone soon. I am not going to rate them high stars yet till I get them on my phone.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great camera
on May 22, 2020
Posted by: Anonymous
from Atlanta
Frequency of use:Daily
[This review was collected as part of a promotion.] Great quality, resolution, and really easy to use. The picture is clear, app is easy to use, and it picks up a good range and distance. I am very pleased with this camera!! I will buy a few more for other areas.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Great Camera
on May 22, 2020
Posted by: NavyVet
from california
Frequency of use:Daily
[This review was collected as part of a promotion.] amazing camera and ease of use. i was able to take it out of teh box and have to set up rather quickly. the app is amazing, the camera it self gives out great quality. can not complain at all about the camera.
what i can critique though is the power management.. i gave this product 4 stars only cause i could not give 4 and a half. the only down fall i ran into with this product is the power cord.
A. the power input, i love how it is set up for american and European power outlets but hate it at the same time. as the american sockets are small and compact the European ones are large and makes it difficult to fit this plug in between other plugs on a purge protector. i will need to get a short extension cord to properly run the camera.
what i can critique though is the power management.. i gave this product 4 stars only cause i could not give 4 and a half. the only down fall i ran into with this product is the power cord.
A. the power input, i love how it is set up for american and European power outlets but hate it at the same time. as the american sockets are small and compact the European ones are large and makes it difficult to fit this plug in between other plugs on a purge protector. i will need to get a short extension cord to properly run the camera.
B\C. the unit uses a micro USB, as the standard has slowly become a USB-c, that is one draw back. not a major deal breaker though. but what is though is the short power cable. it comes with a maybe 3 foot one meter power cable.yes i could have bought a new micro USB but i didn't want to surge the camera with the wrong wattage.
As a and b\c are not total deal breakers, (again wish it could have been 4 and a half stars) this did make it very hard to work with.
I would recommend this to a friend!
Written by a customer while visiting swann.com