Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Posted by: Jim 22
Verified Purchase:Yes
I have purchased two 8 wired CB camera systems, 4 solar outdoor cameras, 6 water leak wifi sensors and 4 indoor pan and tilt cameras. I am a pleased customer in regards to the support, monitoring audio, video and live viewing. I enjoy having the outdoor cameras set to have their spotlights come on 24/7 when someone visits. I also enjoy turning on each siren to deter unwanted strangers who visit thr property. The quality of the products is excellent. I recommend Swann to everyone. I researched other distributors and feel that I made a great choice for quality and service.
Response from swann.comBy LV - Swann Team, December 10, 2023
Hello Jim 22,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers. If you ever need assistance with your product please know we're here to help. Please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers. If you ever need assistance with your product please know we're here to help. Please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Pan & Tilt Security Camera. Won’t buy any other kind.
on March 5, 2024
Posted by: Tami C - Phoenix AZ
Verified Purchase:Yes
We purchased the Pan & Tilt Security Camera with 2-Way Talk, Siren & Heat + Motion Detection and I wanted to use it a while before I gave my review. We mounted it high up and it gives a clear view of our downstairs allowing us to keep a close eye on our German Shepherd and Golden Retriever. This is our third Swan camera and it was really a no brainer when it came to buying this one. We really like our first two bought at least six years ago and still going strong. Swan I’m a huge fan!
Written by a customer while visiting swann.com
Customer Rating
1
Not impressed!
on March 28, 2024
Posted by: ScottP
I do like like it’s small form factor, but that’s about where it ends.
It’s tilt function can be a little finicky sometimes, it can’t seem to accurately remember ANY of its presets and the IR filter keeps getting stuck so I have to reboot the camera.
It’s tilt function can be a little finicky sometimes, it can’t seem to accurately remember ANY of its presets and the IR filter keeps getting stuck so I have to reboot the camera.
Response from swann.comBy LV - Swann Team, April 2, 2024
Hello ScottP,
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Terrible
on August 16, 2024
Posted by: xyz1234
I bought this product based on the specifications, in practical use it is basically useless. The resolution is low, the response to control takes minutes which makes it practically useless. My WiFi signal is consistent 100mbit, I know my way around a network and there is no reason it should be this slow. Complete waste of money.
Response from swann.comBy LV - Swann Team, August 16, 2024
Hello xyz1234,
We are sorry to hear about your experience with your product. There are many variables as to why you might be experiencing these issues. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting.
Please email our support team with your inquiry and user ID at tech@swann.com or call us for further assistance. Our team will make every effort to fix the issue. We look forward to speaking with you.
1. USA & Canada: 1800 627 2799
2. AU: 1800 788 214
3. UK : +44 808 168 9031 (Toll Free)
Your feedback is important to us.
LV- Swann Customer Support
We are sorry to hear about your experience with your product. There are many variables as to why you might be experiencing these issues. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting.
Please email our support team with your inquiry and user ID at tech@swann.com or call us for further assistance. Our team will make every effort to fix the issue. We look forward to speaking with you.
1. USA & Canada: 1800 627 2799
2. AU: 1800 788 214
3. UK : +44 808 168 9031 (Toll Free)
Your feedback is important to us.
LV- Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Pan tilt camera
on December 24, 2024
Posted by: Larrynoi
Works well and was great value for money.
Response from swann.comBy LV - Swann Team, December 26, 2024
Hello Larrynoi,
Thank you for your 4-star rating! If you have any feedback or questions, feel free to email us at tech@swann.com. We’re here to help.
Your feedback is important to us.
LV - Swann Team.
Thank you for your 4-star rating! If you have any feedback or questions, feel free to email us at tech@swann.com. We’re here to help.
Your feedback is important to us.
LV - Swann Team.
Written by a customer while visiting swann.com
Customer Rating
1
Camera faulty
on May 2, 2025
Posted by: Nestie
I bought this camera two years ago and it was working fine until recently and now it continually flickers and clicks and the screen goes on and off so much so that you can’t view anything properly. I’ve had to shut it down remotely as I was worried it would overheat and catch fire. I would’ve expected a camera to last longer than two years when it’s not used all the time.
Response from swann.comBy LV - Swann Team, May 2, 2025
Hello Nestie,
Thanks for your review. The flickering and clicking you described could be due to a power supply issue, a cable fault, or camera degradation over time. Please reach out to our tech support team at tech@swann.com. For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
Your feedback is important to us.
LV - Swann Team
Thanks for your review. The flickering and clicking you described could be due to a power supply issue, a cable fault, or camera degradation over time. Please reach out to our tech support team at tech@swann.com. For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
I had an issue with a camera but it was sorted out by the company
Response from swann.comBy Mary, Swann Team, July 13, 2025
Hello Jesus Alvarez.
Thank you for sharing your experience. We’re glad to hear that the camera problem was resolved and that our team was able to assist you. It’s always our goal to make sure every concern is addressed promptly and effectively.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your experience. We’re glad to hear that the camera problem was resolved and that our team was able to assist you. It’s always our goal to make sure every concern is addressed promptly and effectively.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Don’t buy!!
on June 18, 2025
Posted by: Matrix
This is one of the most UNreliable tech purchases I’ve ever made. Spends as much time offline as it does online.
Continuously drops out even within 2 meters line of sight from the router.
I always thought Swann was a good brand, but I was very wrong.
I’ll be seeking alternative brands when purchasing this type of tech in the future.
I recommend not buying Swann products!
Continuously drops out even within 2 meters line of sight from the router.
I always thought Swann was a good brand, but I was very wrong.
I’ll be seeking alternative brands when purchasing this type of tech in the future.
I recommend not buying Swann products!
Response from swann.comBy Mary, Swann Support, June 23, 2025
We're sorry to hear about your experience with our camera. What you’ve described isn’t typical of how our products are designed to perform. We’d really appreciate the opportunity to troubleshoot the issue and help improve the reliability of your setup. If you need assistance or have any questions, please don’t hesitate to reach out to us at tech@swann.com.
Your feedback is important to us
Your feedback is important to us
Written by a customer while visiting swann.com