Customer reviews from swann.com
Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Average customer rating
4.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
83
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
15
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
Customer Rating
5
The simple things that make it easy
on March 22, 2025
Posted by: Look 2C
Gives me abilitie to be able to see difficult electronic from a distance. Pretty much real time.
Response from swann.comBy Mary, Swann Team, July 16, 2025
Hi Look2C.
Thank you for your feedback. We're glad to hear the system is helping you monitor electronics from a distance and that the real-time viewing is working well for your needs.
If you ever have any questions or need assistance, feel free to reach out to us at tech@swann.com. We’re here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Thank you for your feedback. We're glad to hear the system is helping you monitor electronics from a distance and that the real-time viewing is working well for your needs.
If you ever have any questions or need assistance, feel free to reach out to us at tech@swann.com. We’re here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Camera faulty
on May 2, 2025
Posted by: Nestie
I bought this camera two years ago and it was working fine until recently and now it continually flickers and clicks and the screen goes on and off so much so that you can’t view anything properly. I’ve had to shut it down remotely as I was worried it would overheat and catch fire. I would’ve expected a camera to last longer than two years when it’s not used all the time.
Response from swann.comBy LV - Swann Team, May 2, 2025
Hello Nestie,
Thanks for your review. The flickering and clicking you described could be due to a power supply issue, a cable fault, or camera degradation over time. Please reach out to our tech support team at tech@swann.com. For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
Your feedback is important to us.
LV - Swann Team
Thanks for your review. The flickering and clicking you described could be due to a power supply issue, a cable fault, or camera degradation over time. Please reach out to our tech support team at tech@swann.com. For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Don’t buy!!
on June 18, 2025
Posted by: Matrix
This is one of the most UNreliable tech purchases I’ve ever made. Spends as much time offline as it does online.
Continuously drops out even within 2 meters line of sight from the router.
I always thought Swann was a good brand, but I was very wrong.
I’ll be seeking alternative brands when purchasing this type of tech in the future.
I recommend not buying Swann products!
Continuously drops out even within 2 meters line of sight from the router.
I always thought Swann was a good brand, but I was very wrong.
I’ll be seeking alternative brands when purchasing this type of tech in the future.
I recommend not buying Swann products!
Response from swann.comBy Mary, Swann Support, June 23, 2025
We're sorry to hear about your experience with our camera. What you’ve described isn’t typical of how our products are designed to perform. We’d really appreciate the opportunity to troubleshoot the issue and help improve the reliability of your setup. If you need assistance or have any questions, please don’t hesitate to reach out to us at tech@swann.com.
Your feedback is important to us
Your feedback is important to us
Written by a customer while visiting swann.com
Posted by: Jacky then
Verified Purchase:Yes
I bought this Pan & Tilt Security Camera areadly few years ago…and last two month I bought again..I bought two Pan & Tilt Security Camera ..why I want bought this..because Super useful, Ultra HD and Durable…I like it
Response from swann.comBy Mary, Swann Team, November 6, 2025
Hi Jacky,
Thank you for your feedback. We’re thrilled to hear that you're enjoying your Pan & Tilt Security Cameras. It’s great to know that their Ultra HD quality and durability have made them such a valuable addition for your security needs. We truly appreciate your continued trust in our products
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your feedback. We’re thrilled to hear that you're enjoying your Pan & Tilt Security Cameras. It’s great to know that their Ultra HD quality and durability have made them such a valuable addition for your security needs. We truly appreciate your continued trust in our products
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com