Customer reviews from cuisinart.com
Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Average customer rating
4.2
(4,503 Reviews)
Rating breakdown 4,503 reviews
5 Stars
2,522
4 Stars
1,113
3 Stars
450
2 Stars
198
1 Star
220
85%of customers recommend this product.
(
3,213 out of
3,777)
Customer Reviews for Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Posted by: Bob Sch
Gender:Male
Verified Purchase:Yes
We've experienced a number is incidents where the carafe side does not completely brew all the water. And on the single cup side, all three lights will flash. I've performed a couple of cleanings of both sides, but it still happens
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that your coffee maker stopped brewing and did not meet your expectations. This product is covered by a limited warranty, and if you believe your unit is not working properly, our Consumer Service team at 1-800-726-0190 is available to provide assistance.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This is our second Cuisinart dual brew coffee maker although the first one only heated water on the side, it did not have a place for pods. But the one we had before lasted 14 years! Who has a small appliance that last 14 years. It was a no brainer to buy this one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rkgman
Gender:Male
Verified Purchase:Yes
What makes this Coffee Center awesome is the flexibility. If you’re in a hurry, pop in a K‑Cup and you’ve got a perfect single cup in minutes. If you prefer your own grounds, the reusable filter lets you brew your favorite blend without any waste. It’s fast, convenient, and tastes great either way.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Katherine Bass
Gender:Female
Verified Purchase:Yes
I love the dual option, the extra filters and the
Temperature options.
Temperature options.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Greene
Gender:Female
Verified Purchase:Yes
I love my coffee pot that I received for Christmas! It’s everything I would wanted in one pot.
Written by a customer while visiting cuisinart.com
Posted by: pcook
Gender:Female
Verified Purchase:Yes
Love this coffee maker! Makes a pot quickly or have an option for one cup! Cuisinart quality and design! Will not disappoint!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Looks wise it’s really nice and I love the single serve how easy it is and I love making hot water cups that fast for tea. BUT I can’t stand how small the area is where you fill up the area for the coffee pot. It’s awful!!! It was a gift but if I bought it I would return it and look for something similar with a better water pouring area. I have to move it out everytime just to fill it. Also there is a strong plastic odor and it’s been weeks of using it
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
Thank you for sharing your feedback. We’re glad to hear you enjoy the single-serve feature, and to help reduce plastic odors, we recommend running a few cycles with just water before brewing. For additional tips or guidance on using your coffee maker, our Consumer Service team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: SaraBara
Gender:Female
Verified Purchase:Yes
I absolutely love my Cuisinart SS-15 coffee station. I had another model for 10 years, so I knew when I upgraded I wanted another Cuisinart. I like that I can make a pot for myself or company and also just a cup with the single serving size. The included adapter that I can fill with the grounds of my choosing (not just pre-filled pods) is just great. The sleek look and design is a plus as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com