Customer reviews from cuisinart.com
Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Average customer rating
4.2
(4,503 Reviews)
Rating breakdown 4,503 reviews
5 Stars
2,522
4 Stars
1,113
3 Stars
450
2 Stars
198
1 Star
220
85%of customers recommend this product.
(
3,213 out of
3,777)
Customer Reviews for Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Posted by: Coffee man Ed
from Northwest Mississippi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the third model of this brewer I’ve purchased. Like the other two, it’s being used daily. I like the versatility to control the amount of coffee to brew or the K cup size. The only issue I’ve had with these brewers, is the clock tends to run fast. I can set it to the exact time, the next day it’s a few minutes fast and it just continues on getting faster and faster. So I regularly have to reset the clock. The Brewer is very easy to operate. It’s easy to clean and it functions very well, except the click issue.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lllll
Gender:Male
Verified Purchase:Yes
Had to take it back! Leaking-got another one. The K Cup side would not work????? Got another BRAND
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Liz DV
Gender:Female
Verified Purchase:Yes
This is a replacement for a Mr Coffee and a Keurig. I like the single serve side but am not hapoy with the coffee pot. The top falls off when pouring coffee. It is awkward to add water to the brew side.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Discontinued for a Reason
on July 17, 2025
Posted by: Coffee Drinker 78
Gender:Female
Single serve only brews once the rest of the time water sprays out all over the machine and counter. Despite doing exact same thing each time. Water reservoir says it needs to be refilled when more than 10.5 ounces left in reservoir. You’re better off buying a Keurig and/or Mr. Coffee coffeemaker. It should not require taking apart and cleaning literally after every, single brew to get a cup of coffee, and even then that won’t fix it. Neither will descaling.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 29, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900336212 . If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Jwest
Gender:Male
Verified Purchase:Yes
Excellent dual function coffee maker. Very easy to use and program
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Super quick, stays hot, tastes great. Cleans easily. The switch from brew to single cup is sooo easy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Reusable single serving filter does not work well.
on August 8, 2025
Posted by: Victoria L.
Gender:Female
Verified Purchase:Yes
Reusable single service container and system does not work properly. Coffe is sub par and activating the single cup feature doesn’t work well. Sometimes it works, other times it doesn’t. I bought this unit specifically because there was a non single use option and is not working out well.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 11, 2025
Hello-
We are so sorry to hear the pod side of your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345704. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear the pod side of your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345704. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Scott pool man
Verified Purchase:Yes
Fast brew, great look. Really like the permanent baskets on both brewd
Written by a customer while visiting cuisinart.com