Customer reviews from cuisinart.com
Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Average customer rating
4.2
(4,504 Reviews)
Rating breakdown 4,504 reviews
5 Stars
2,522
4 Stars
1,114
3 Stars
450
2 Stars
198
1 Star
220
85%of customers recommend this product.
(
3,213 out of
3,778)
Customer Reviews for Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Posted by: Mariluz
from Arizona
Gender:Female
Verified Purchase:Yes
Very disappointed with my coffee maker I’ve had it for a little over a month and the single cup side does not always work . I have to hold down the lid in order for it to work otherwise it does not brew properly and all I get is extremely weak coffee. Water spurts all over the place. The carafe part works great. I’ve tried cleaning and I use the correct k pods . I have to say that I own several cuisinart appliances that I’m extremely happy with but not this one. ☹️
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 26, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Davidl467
Verified Purchase:Yes
I received as a replacement a single pod coffee maker . This is the third coffee maker . My last 2 didn’t last very long . They do have a good warranty , you better register your machine. I personally wouldn’t buy another .
Written by a customer while visiting cuisinart.com
Posted by: UnhappyJan
from Central FL
Gender:Female
Verified Purchase:Yes
I purchased this Coffee Center as a gift for my husband. I was very disappointed when the unit leaked water onto the counter with each use. In addition, the single serve side splattered scalding coffee on my counter with each use. See photo. I just received a replacement coffee maker which has tne same problem with splattering coffee on each use. I do not recommend this item to anyone. It is an expensive, poorly designed item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Single serve, needs engineered to stop problems
on December 27, 2019
Posted by: Ronalddan
Verified Purchase:Yes
Pods break in single serve, splatters in single serve
Written by a customer while visiting cuisinart.com
Posted by: Patch
from Brocton, NY
Gender:Female
Verified Purchase:Yes
I purchase my Cuisinart a month ago and really like that it has both the single cup and large pot options. It makes a great cup of coffee...BUT, when I slide the maker out from under my upper cupboards to refill the water or coffee, I find a big puddle of water, almost 1/4 cup, on the countertop. I am theorizing that it is coming from the connection point of the single cup water reservoir. It has done this from the very first use! I think it is time to send back and see if a new one would have the same issue!? Very disappointing! I am happy with all other features! I am unsure how I feel about recommending this product to others
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
bLah taste of all coffees used in this coffee cent
on March 24, 2018
Posted by: Regine
from Mary Esther, Florida..
Gender:Female
Verified Purchase:Yes
The problem , though I thought it was going to be the perfect coffee maker, by making either one cup or one pot, from one machine that was also not overly big in size.. But, it left me dissatisfied as I used it, because the water temperature was just not hot enough and came out too fast in the cup, thus making the coffee Taste like the old INSTANT coffee in a jar, of long ago...We want a machine that will really give us a good hot cup of coffee, and that will also let the good taste of a good coffee, come thru... .......Maybe in the future, we will try again, if this problem can be rectified, as usually we like your products ... .Regine M.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Flamman
from Hudson, WI
Gender:Male
Verified Purchase:Yes
The 2 in 1 brewing system is great for us. We entertain a lot and to have both options is very handy. One thing though. The single kcup side is very messy. As the coffee is going into the cup we have drops of coffee that splash out of the cup creating a mess on surfaces surrounding the coffee maker. It might be the funnel opening that is not round(jagged edges and the drip hole may not be centered. I need to move cup towards the edge of the maker so coffee drips into the center of the cup. Any suggestions?
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Not happy 2
from Michigan
Gender:Female
Verified Purchase:Yes
I purchased this coffee maker so I wouldn't have to use two (single serve and a coffee maker). My husband and I use the single serve and when we have company we would get out the coffee maker. The single serve brewer splashes all over when filling the coffee mug and I am constantly wiping the drips off the counter before they stain the surface. I feel I have to be at an odd angle to get all of the water poured into the reservoir from the carafe when using the coffeemaker. When pouring coffee from the carafe, you have to pour slowly or the the coffee seems to dump out. Not good if you are in a hurry to get a cup of coffee in the morning! I do like the fact that it is a two in one coffeemaker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com