Customer reviews from cuisinart.com
Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Average customer rating
4.2
(4,504 Reviews)
Rating breakdown 4,504 reviews
5 Stars
2,522
4 Stars
1,114
3 Stars
450
2 Stars
198
1 Star
220
85%of customers recommend this product.
(
3,213 out of
3,778)
Customer Reviews for Cuisinart - Coffee Center 12-Cup Coffeemaker and Single Serve Brewer - White
Posted by: Mel C
from Brockton,MA
Gender:Female
Verified Purchase:Yes
Makes a great pot of coffee!
Wish the water reservoir was wider, hard to fill the water without spilling it.
Wish the water reservoir was wider, hard to fill the water without spilling it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rod Afflerbach
from Allentown Pa
Gender:Male
Verified Purchase:Yes
We own two of the Cuisinart coffee centers
The first one we’ve had for over a year. And it has worked perfectly every single time. No complaints it’s great.
The first one we’ve had for over a year. And it has worked perfectly every single time. No complaints it’s great.
HOWEVER
As a gift this past August I purchased a second identical coffee center for our vacation home. And soon after its first use we realized that the singleserve canister that is the water reservoir leaks when inserted in the coffee maker. It made quite a mess that first night. After trying to work with it for several days having to remove it every time so it wouldn’t leak all over the countertop.
I called the help center and was told that they would send us a new one and we would return the old one. That worked out quite well.
As a gift this past August I purchased a second identical coffee center for our vacation home. And soon after its first use we realized that the singleserve canister that is the water reservoir leaks when inserted in the coffee maker. It made quite a mess that first night. After trying to work with it for several days having to remove it every time so it wouldn’t leak all over the countertop.
I called the help center and was told that they would send us a new one and we would return the old one. That worked out quite well.
Another HOWEVER
With the first use of the “new“ coffee center instantly we found that it leaked in the same exact manner. The O-ring (if there is one) that seats the reservoir stem doesn’t hold water. It also leaked, and continues to leak. It’s been two weeks and I was hoping it would stop but it hasn’t.
With the first use of the “new“ coffee center instantly we found that it leaked in the same exact manner. The O-ring (if there is one) that seats the reservoir stem doesn’t hold water. It also leaked, and continues to leak. It’s been two weeks and I was hoping it would stop but it hasn’t.
So my only recourse is to call the help center again and sound like a fool.
DOES ANYONE ELSE HAVE THIS ISSUE OR AM I THAT UNLUCKY ... TWICE?
This product isn’t cheap. And it should’ve worked the first time,
This product isn’t cheap. And it should’ve worked the first time,
I will see if they actually publish this.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: RyanE
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
While in theory this is a great machine, the reservoir for the single-serve brewing side leaks--there is an insufficient seal between the removable tank and the port where water is drawn in. And yes, I requested a replacement tank--even with that, it still leaked. Very inconvenient to have to take the reservoir off and on constantly just to keep water from pouring all over the counter.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: KJWi
from Iowa
Gender:Female
Verified Purchase:Yes
Absolutely Love!! Both sides have worked well so far, and also works great for a cup of fresh brewed tea
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Charles M
from Boca Raton FL
Gender:Male
Verified Purchase:Yes
This is my second coffee maker. The regular side is terrific. Love the fact that I can set a timer so each morning I wake up to the smell of wonderful coffee. However the first brewer always had a problem. The stream of coffee was not consistent and splattered a lot. Also, it was not as hot as I would like, and it made strange noises. It was under warranty so customer service sent me a new one and it works to my satisfaction now.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mamab
from Syracuse, New York
Gender:Female
Verified Purchase:Yes
It’s the best of both worlds together in one item! Full pot or single brew or both! Love!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Frisky
Verified Purchase:Yes
Love this coffee maker. It is so easy to use and all the different functions are great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Paul DS
Verified Purchase:Yes
Great coffee maker, versatile from the perspective of being able to brew single, K-cup grinds, as well as single K-cup adapter for your own grind, not to forget to mention multiple cups in the pot carafe
Written by a customer while visiting cuisinart.com