Customer reviews from tracfone.com
Tracfone - LG Premier Pro Plus 32GB Prepaid
Average customer rating
3.5
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
35
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
19
Customer Reviews for Tracfone - LG Premier Pro Plus 32GB Prepaid
Posted by: DaisyL
Verified Purchase:Yes
Screen shattered one week after I purchased it by wiggling out of the clamp at the back of my bicycle.
Response from tracfone.comBy TracFone Wireless, August 31, 2020
Hi. This is Katrina from TracFone Wireless. We're sorry for what happened to your phone. Let's see if there is any way we can help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting tracfone.com
Posted by: They are lying
Verified Purchase:Yes
Idk what they are talking bout they did not send anything
Response from tracfone.comBy TracFone Wireless, November 2, 2020
Hi. This is Janet from TracFone Wireless. We're sorry for any inconvenience that we may have caused you. We would like to know more about your concern. We are determined to make things right. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
The technically was terrible couldn't even to work the way it need to , and couldn't pull up any apps at all didn't want to make hardly any calls . I better get a full refund soon
Response from tracfone.comBy TracFone Wireless, February 12, 2021
Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with your phone. Allow us to help you with it. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I was looking for a phone to meet my specific needs. Important to me were weight, and overall size - screen size and special features that will adapt to my special needs. I love the ability to increase font size, the text to talk feature, that even with a larger screen the weight was still light enough in weight for me.
Written by a customer while visiting tracfone.com
Posted by: My LG Premier handy
Verified Purchase:Yes
A fast working Android -- "premier pro plus" is accurately named! Considering the prepaid functionality, this sophisticated handy frees me from dependence on more expensively priced cellphone contract obligations, as well as from stress in activating and operational setup, too.
Written by a customer while visiting tracfone.com
Customer Rating
4
No text caller voice ID unlike my LG Treasure
on October 27, 2020
Posted by: Anonymous
Verified Purchase:Yes
Unable to get incoming SMS TEXT Voice ID unlike my LG Treasure tracfone.Can only get sound notification.I bought because present fone will become obsolete at end of year because of Volte..Have had chats with Tracfone with no success to solve problem..Phone itself is fine except for above problem..
Written by a customer while visiting tracfone.com
Posted by: Helen Schwieger
Verified Purchase:Yes
The reason I bought this phone was to upgrade for more gigabytes. It was a little difficult to program. The two things I don't like is that it will not talk out loud when I receive an incoming message from another phone and it is complicated trying to save pictures that are sent to me from another phone.
Written by a customer while visiting tracfone.com
Posted by: Aryonma
Verified Purchase:Yes
Have purchased other phones from tracphone and not once have I ever been disappointed. But this phone is More than I expected. It looks like a very expensive phone and it wasn't. If ever in need of a new phone, people need to ✔️out Tracphone, good phones and good prices.
Written by a customer while visiting tracfone.com